The positive impact of managed print services on business efficiency

If you run any kind of business that has a requirement to print documents from a number of different printers, then managed print services may be a great option for you. Using a managed print service is fantastic for streamlining your company and the way your office environment works. The knock-on effect is that the whole business becomes more efficient as a result, bringing you real-time working benefits.

But in what ways specifically can it make your company more efficient?

Improvement in cost efficiency

One of the main advantages of managed print services is that they can save your business money. The reduction in printing and paper usage this service brings will mean your printing costs should go down in the long run. Of course, a reduction in printing also means less money spent on consumables and replacement parts which is another cost-saving efficiency managed print services bring. The overall amount spent on printers and related consumables is also more predictable which is a real bonus when setting budgets for the coming year.

Improvement in staff efficiency

There is no doubt that your internal IT team can spend a lot of time dealing with printer-related issues if you don’t have a managed service instead. This is time they could be spending with customers or on more important internal projects. By using a managed print service, you are freeing them up to concentrate on these more critical areas and increase the efficiency in their workflow. Using a managed print service also gives other staff a central point of contact for any issues they need resolving fast. Any issues with printers can be resolved off-site by trained staff usually or an on-site visit can be arranged for more complex issues.

Increased efficiency in green initiatives

One of the key areas most companies focus on when thinking about printing is reducing the amount they print to make them a greener business. Managed print services can help make this a more efficient process by the implementation of print queues and print logs on machines to track what is being run off. It will allow you to review the printing done within your organisation without any of the guesswork usually involved. Pre-set limits can be put in place for each individual worker to help limit the amount of printing done within the whole business which in turn can support company-wide green policies that may already be in place.

Improvement in record-keeping efficiency

The majority of UK businesses used to keep their customers records on a paper file and many who do this now would like to move to a digital document storage solution. A managed print service can help with this process and businesses find superb efficiencies from doing so. Their staff spend less time having to manually hunt through piles of files for a document and can instead access it instantly electronically when placed on their systems. Being able to store customer details electronically is also more secure than paper files that may be accessed by anyone, which in today’s business climate where data protection is king is a huge plus point.

As you can see, there are many superb efficiencies that moving to a managed print service can bring an organisation. Although some businesses can be put off by the perceived cost involved, managed print services, such as ours at ASL Group, are actually very reasonable and more than make up for any outlay with the many benefits they bring. Along with the above, the review and implementation of a coherent printing strategy is something that all businesses would find of immense use.


ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients: http://asl-group.co.uk/



Andrew HoyleThe positive impact of managed print services on business efficiency
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The top 17 business efficiency blogs

Efficiency is important to all businesses; big or small. Check out our list of the top 17 efficiency blogs, packed full of helpful hints that can help you to improve the way your business works.

17. Dua

Efficiency is incredibly important to any business and the DUA blog on increasing business efficiency runs through some incredibly helpful tips on how you can best increase the efficiency of yours. This blog post covers everything from technology to organization and targeting to give you top tips on improving productivity.

Check it out here: http://www.dua.co.uk/time-saving-tips-to-increase-your-business-efficiency

16. Credit Union Times

Credit Union Times offers their blogs exclusively to members. Their blog on document management provides some incredibly helpful hints on how keeping on top of your paperwork can help you to keep your efficiency up.

Check it out here: http://www.cutimes.com/2014/05/06/5-ways-document-management-can-improve-efficiency


15. Slideshare

Slideshare’s EPA case study is full of hints on how you can reduce your paper and ink usage by making small changes in formatting before you print the document. The case study also covers tips that will help your office or business to start going paperless to help look after your efficiency and the environment.

Check it out here: https://www.slideshare.net/harryhecht/epa-case-study


14. Ethics Sage

Ethics Sage offers a variety of blogs and resources to help businesses to make decisions that not only benefit their productivity, but are ethically sound too.

Check it out here: http://www.ethicssage.com/


13. Fairsnape

Fairsnape offers tips on how to look after the planet and reduce the amount of waste your business produces.

Check it out here: https://fairsnape.com/



12. Science Alert

Science Alert’s blog offers a comprehensive list of tips that can help you to reduce your office waste and carbon footprint while still helping your business to run at its best.

Check it out here: https://www.sciencealert.com/working-green-50-tips-to-reduce-your-offices-waste


11. Sustainable Cities Institute


The Sustainable Cities Institute offers tips on how you can manage your materials within your office and greatly reduce your waste production to help the environment.

Check it out here: http://www.sustainablecitiesinstitute.org/topics/materials-management/waste-reduction-and-diversion/office-waste-reduction-programs


10. Green Biz

Green Biz provides some really helpful hints on ways that you can lower both your costs and environmental impact. This blog suggests tips that are simple and easy to implement that don’t require a large financial investment up front to feel the benefits.

Check it out here: https://www.greenbiz.com/article/5-ways-reduce-waste-and-costs-your-campus

9. Samsung

Samsung understand that going completely paperless is not feasible for a lot of businesses. Their blog offers tips on how you can greatly reduce the cost of printing and be more eco-friendly, without having to go completely paper-free.

Check it out here: http://www.samsung.com/uk/business/insights/others/24-ways-to-cut-the-cost-of-printing/


8. HP

HP understand that the majority of their business customers care about print yields, value for money, speed and ease of use. Their handy article combines all the features that consumers care about with how you can improve on this and use it to increase the efficiency of your business.

Check it out here: http://www.hp.com/pageyield/articles/uk/en/EfficiencyArticle.html

7. Smart Business Online

Smart Business Online believe that companies can greatly improve their efficiency levels by actively managing their print habits and offer a huge range of tips to help you do this.

Check it out here: http://www.sbnonline.com/article/inkjet-vs-laser-right-printers-reduce-business-inefficiencies/


6. O2

O2’s blog is jam-packed with helpful tips and ideas for businesses to help manage all aspects of their efficiency including technology, customer service and environmental impact.

Check it out here: http://businessblog.o2.co.uk/


5. Econsultancy

Econsultancy’s blog on 3D printing looks in-depth at the benefits up and coming technology could have on how a business is run.

Check it out here: https://econsultancy.com/blog/66542-3d-printing-adding-another-dimension-to-marketing-s-future


4. Zenefits

Zenefits’ blog provides a top 10 list of incredibly helpful and time-saving ideas that can help you to make the very most of your employees’ efficiency to achieve the best possible results for your business.

Check it out here: https://www.zenefits.com/blog/top-10-ways-to-improve-employee-efficiency/


3. Airmark


Having all the latest technology doesn’t mean that your printing process is running to the very best of its ability. Airmark’s blog runs over some ideas that can help you to increase the effectiveness of your printing process to its best possible level.

Check it out here: https://www.airmark.com/blogs/airmark/5-ways-increase-effectiveness-your-printing-process


2. McKinsey & Company

McKinsey & Company’s blog runs through how digital marketing can transform how businesses perform and operate. They have identified the “Big Five” aspects that make up an efficient system and run through these in detail.

Check it out here: http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/how-digital-marketing-operations-can-transform-business


1. Open University

The Open University’s content runs through a huge range of different aspects of business operations and how these can be streamlined to provide the best output for both the business and the environment.

Check it out here: http://www.open.edu/openlearn/nature-environment/the-environment/environmental-decision-making/operations-technology-and-stakeholder-value/content-section-3.3

To get the process started, all you have to do is contact us, and we’ll get the ball rolling. We can’t wait to hear from you:http://asl-group.co.uk/contact/

Andrew HoyleThe top 17 business efficiency blogs
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A beginners guide to managed print services

If you’re considering managed print services for your company, you may be wondering how the process works. To help ease your mind and show exactly why managed print services could be your ideal next step, we’ve created this quick-read beginner’s guide, offering you a quick but concise overview of why should give it a try.

What is a Managed Print Service?

We’ll cover the basics. Managed print services provide you with an excellent way to reduce your business’s printing costs through a combination of external management, cheaper printing, and fantastic support. With an MPS, we can tailor a formal print strategy that can easily save you more than a few pounds over time, as well as leaving you with valuable hours to spend on other parts of your business. You can choose a bespoke service that can include anything from reduced costs for consumables and hardware through to a reduction of paper usage, making your business greener in the process.

Step one: Get in contact with us

There are multiple ways you can get in touch with us, whether you want a chat on the phone or you’re more of an email person. Our goal is to match your company up with exactly the service you need, that will not only work, but benefit you on a day-to-day basis. We do this by working with stakeholders within businesses to come to the best solution based on our years of expertise, and at that point, we can propose a money-saving, efficiency-increasing plan tailored just for you and your business.

It doesn’t matter if you need something a bit different or have specific ideas in mind. We want to help you help your business, and no-one knows your business better than you. We can supply printers and devices from numerous big-name brands including HP, Epson, Ricoh, Canon and more, so there will always be something that fits your printing niche.

Step two: Install Day

New Printer Day is always an exciting day in an office – especially if it brings with it handy new features that make your staff’s jobs easier! When we’ve sorted all the paperwork with you, we can then work on procuring your matched machine and install it for you, no muss, no fuss. We don’t just do the hardware; we can also provide everything you need for cloud printing and print queues for even more efficiency. We can even set your limits on the amount of printing each employee can do; so if you have an office that seems to eat up paper in days, you can quickly reduce and reallocate costs, while being that bit greener.

All you have to do to get to Install Day is work with us to create the best possible service for you and then sign on the dotted line. Simple!

Step three: Ready to go!

It’s as simple as these three steps. Once we’re done and dusted with installing your printer and setting up all your software requirements, it’s just a case of print and go. All our installations are to a high standard ensuring that there’s no interruption to the running of your business and you can get on with it on the same day. If you want to keep an eye on print levels, analytics reporting can give you a long-term idea of what’s going on and is also a part of our stellar service. Should you experience a problem with your machine (we’re looking at that one person who always puts staples through the scanner!), then our support team is on hand to fix any and all problems or queries you may have as effectively as we can. We provide an excellent service for every step of your journey.

To get the process started, all you have to do is contact us, and we’ll get the ball rolling. We can’t wait to hear from you:


Andrew HoyleA beginners guide to managed print services
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How to cultivate good company culture

Employees have never been less likely to stay in one company for the entirety of their career. Millennials, in particular, are more than happy to swap employers every few years to seek the best opportunities, which is why company culture has never been more important. It’s vital to create an environment in which your employees are happy, valued and fulfilled to keep your staff turnover at a minimum. So, where do you begin?

1. Start from the top

Lead by example. If you are trying to develop a coherent company culture, make sure that all of your managers and directors buy into it. Only if everyone is fully committed will you be able to convince those at the bottom of the pyramid to adapt their ways of working to fit your new ethos. Junior employees look up to their managers and learn from their methods. You’ll find that your new company culture will become second nature to the newest members of your teams as long as their managers are dedicated to making it happen.

2. Set values

All of the most successful companies of the 21st century have a set of company values for employees to work to. Amazon, Google and Uber all have core values which unite all of their employees across all offices, departments and divisions. Think long and hard about what yours should be. Make them relevant, accessible and achievable and try to relate each one back to what you do.

Once you’ve decided which values you are going to use, make these values visible. Post them on your internal and external websites, circulate them to all existing members of staff and new starters and maybe even distribute a press release detailing the values. Provide examples of steps that the company has taken already to fit in with these values, whether you’ve introduced managed print services to help monitor excessive use of paper, or perhaps introduced a living wage to make employees feel valued.

3. Set goals

Are you looking to achieve 10% growth in the next year? Do you want to cut down your waste by 30%? Want to start a working relationship with a particular client? Let the whole business know your aims and make sure that every single person across the business can see where they fit into this. Then it’s not just the relevant department who gets to celebrate their successes, but everyone can come together to celebrate.

4. Platforms for communication

Cultivating a good company culture is an ongoing process, you have to be willing and able to adapt and improve as time goes on. Invite feedback from people working at all levels of the business. Set up a forum for everybody to be able to make suggestions about what is or is not working so that you can modify your methods and constantly develop and improve on your company culture throughout the years.

ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients: http://asl-group.co.uk/


Andrew HoyleHow to cultivate good company culture
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How technology can improve print efficiency

You will not be surprised to hear that technology is drastically changing the face of business printing procedures in the digital age. From intelligent software speeding things up to reducing costs and even supporting green initiatives, companies can really benefit from the enhanced printing technologies available today.

We believe managed print services to be the most effective way to boost the efficiency of your business.

Still not convinced? We show you how.

1. It saves you time

The most obvious, and potentially one of the most important ways printing technology has changed the face of business is the reduction in time wasted. With print queue software, employees have to head to the printer and manually trigger their document to print. This not only reduces physical queues and time wasting, it also cuts down on paper as employees are less likely to print so frivolously when they have to activate the print themselves each time. Queuing software also prevents printers from making errors or causing interruptions when printing.

2. It can deliver analytics

Gone are the days of draining funds with paper and printing costs. With intelligent analytical software, it is possible to know your company’s printing habits in fine detail in order to figure out where you are going right and wrong. Using the unique ASL Group service dashboard, business owners can get detailed results, measured on a daily basis, with a view to improve printer security and reduce misuse. ASL make sure to understand the document processes within your business in order to determine how you can perform at your most efficient, regularly reporting on areas of improvement.

3. Convenient connections

With Google Cloud Printing, you can now eliminate hours spent with your IT department attempting to link up devices to printers. With The Cloud, you will enjoy a much faster installation time and better connection, allowing your business to run on a variety of hardware, all linked to the same print station.

4. Better customer service

Technology means that we are finally able to provide customers with round the clock care. We offer a bespoke out of hours service and monitor devices on a daily basis, replenishing materials as and when required, without the need to pay attention to your supply.

5. Unique hardware

From high-quality printers to 3D printing and duplicator printing machines, there are plenty of high speed, low cost and state of the art options available. Printing at a speed of 180 pages per minute, duplicator printers will save you more time than any other printer, so if your business requires lots of paper to function, these are just the thing to keep costs down and performance up.

For advice on the best software for your business and how the latest technology can improve your efficiency and budgeting, get in touch with us at ASL to discuss our managed print services today.

ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients: http://asl-group.co.uk/


Andrew HoyleHow technology can improve print efficiency
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New board member appointed to aid with strategic development

ASL Group have appointed talented business strategist and entrepreneur Steve Hibbert to the board with immediate effect. Hibbert has taken up the role of Non-Executive Director, and his brief will be to contribute to the strategic development of the business.

Hibbert has held roles at board level at numerous multinational companies since the mid-90s, so we are more than confident that he will fit seamlessly into our operation at ASL. His experience will be invaluable to us, as we continue on our aggressive growth plan.

Kicking off his career as a Sales Director in the 1980s, Hibbert built two multi-million-pound reseller businesses in the copier/print market, selling them to Danka and Toshiba respectively.  He took on board roles at Toshiba, Danwood & Apogee before focusing recently on his own business interests in the IT, motoring & financial sectors. We are sure that this vast experience in the print sector and in dealing with venture capital partners will serve him well in his post at ASL Group.

Mark Garius, Managing Director of ASL Group said: “When we found out that someone with Steve’s quality and experience became available, the decision to bring him in was easy. The growth plan that we’re currently working to is ambitious, and we need the best people working on it to make it a success. Steve fits that mould perfectly, and we’re looking forward to seeing how he can help us grow in the coming months and years.”

Steve Hibbert, Non-Executive Director of ASL Group said: “ASL Group is a highly ambitious company that’s looking to continue to grow significantly over the coming years, which is a big part of why I’m so delighted to have joined.”

Everyone at ASL Group would like to wish Steve a warm welcome to the company, and we’re excited to see what he can help us to achieve in his role.

ASL Group is a managed document solutions company, who streamline and improve the print operations of its clients: http://asl-group.co.uk/


Andrew HoyleNew board member appointed to aid with strategic development
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How to avoid print waste at work

How to Reduce Print Waste


Even though we live in an ever more digital world, there are still times where only paper will do. Whether it’s an important contract that has to be signed or a vital memo, there will always be times where a printer is necessary. But how do you avoid print waste at work? In this post, we’ll be looking at the some of the best ways to ensure your office cuts waste, becoming more streamlined.


Double-sided printing

One of the easiest ways to reduce printer waste at work is to print double-sided documents. Unless you are printing an official document, there is no need to have single-sided prints. Around two-thirds of all printers are duplex capable, yet in the US, the duplexing rate has been shown to be only 15%. By just simply editing your settings before printing a document, you have the opportunity to cut your company’s paper usage in half, which would save money and any recycling fees.


ASL Print Solutions




Be green in meetings

To cut back on unnecessary paper, why not make meeting notes, minutes, and agendas on cloud-based programs like Google Drive and Dropbox. This is obviously different if you’re hosting a meeting with an external client or pitching to a business, as you may need something in front of you to refer to. But if it’s just a regular every day meeting, then printing multiple sheets of paper can be very wasteful. If you are going to print meeting notes, ensure you perform a double-sided print to cut back on the number of pages used. You can also make more reference documents and forms available as PDFs stored in a common folder so that they are only printed when necessary.




Prevent accidental printing

Have you ever gone to print something and either printed too many copies than was necessary, or sent it to some unknown printer within the building, with the document never being seen again? This has the potential to waste an untold amount of paper, contributing to higher costs for your company. So, to be a smarter printer, you should always check that you’re printing the correct number of copies, and always know exactly where your document is heading. This way, you know that you aren’t causing higher operating costs.


Print Waste

Invest in managed print services

The final, and best way to avoid any print waste at work, would be to implement a managed print service available at ASL Group. This provides a number of benefits including, but not limited to:


  • Improved printer security and reduced misuse
  • Reduced paper usage
  • More predictable costs through constant monitoring



Collectively, these benefit your company’s bottom line, ensuring that you aren’t wasting money, whether that’s because the wrong people are accessing your printer or your staff aren’t printing efficiently. Another benefit of managed print services is that your IT team will spend less time on printer-related issues, freeing them up to spend time on more important parts of your company’s infrastructure.

With these simple solutions, you have the opportunity to dramatically cut printer waste at work, potentially saving your company a lot of money on unneeded paper.


ASL Print Waste Reduction


For advice on the best print hardware for your business, and how managed document services can improve your productivity, your bottom line, and your carbon footprint, get in touch with our sales team here. ASL Group are a managed document solutions company, who streamline and improve the print operations of their clients: http://asl-group.co.uk/

Andrew HoyleHow to avoid print waste at work
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How does the purchasing and installation stage work?

ASL provides a number of different print solution services, and from the outside, you may be curious as to what exactly we provide, and what you need to do yourself. With our handy guide, you can see how ASL’s process works, giving you assurances before you purchase one of our services.

How does Print Solution Services work?


So, you’re looking for printers and print services, but you’re not sure how our process works? Firstly and most importantly, we will purchase the machines for you. We will assess your needs at the beginning of our consultation, understanding what machine you’ll need, what format, and which brand. All of this will be laid out in your initial quote, so you’ll have full visibility on where your money is going.

Secondly, you’ll have a choice of the different types of services we provide, and we’ll make sure you’re getting the service that will work best for you. For example, our Managed Document Solution (MDS) will deliver you five benefits, including:

– Compliance – compliance with ISO, SOX and new environmental standards will be guaranteed
– Environmental savings – this would typically achieve a 60% reduction in carbon emissions
– Security – a more secure document infrastructure will be created
– It will reduce costs by an average of 30%
– Improved productivity – your staff can focus on what you do best while we manage the solutions

Once we’ve purchased your machine(s), we will move to the installation phase.


asl group ltd print services solutions




How does installation work?


Here at ASL, there’s no job too big for us to take on. When businesses enquire about our services, they are almost always asking for multiple installations. So, whether you’re looking for just one printer or 10,000, we’re always able to finish the job. In terms of what sort of machine your business requires, we install a wide range including printers, copiers, MFDs, franking machines, duplicator printers and 3D printers. These include colour and mono printers and copiers, and large format printers and copiers, meaning we’re able to work around your needs.

But what kind of printers do we actually install? We work with a number of leading printer manufacturers, including Lexmark, Konica Minolta, Ricoh, Duplo, Kyocera and Epson. By working with these manufacturers, we ensure that you’re getting the best results.

When it comes to the actual installation, we will come to your place of work and set up each printer, ensuring that you can use them from the moment we leave the building. We are also on hand to provide future maintenance should you ever have a problem with your machine, meaning no more long, seemingly endless attempts at fixing the printer.




ASL Print Service Solutions

If you require any further information, you can contact the ASL team, who are on hand to help you with choosing the best product and solution to suit your specific business needs. You can either call us on 0845 207 7000, or request a call-back that suits you. Alternatively, you can send us an email at [email protected].

Andrew HoyleHow does the purchasing and installation stage work?
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Top Safety Accreditation for ASL Group Ltd

ASL Group Ltd is proud to announce that it has been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace.

asl group ltd


Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK including SMEs and FTSE 100 companies.

ASL Group Ltd is principally involved in the printing sector, specialising in Managed Print Services and Managed Document Services. The company’s most recent clients have included major players such as Briggs & Forrester, and Racoon International.

The company’s application for SafeContractor accreditation was driven by the need for a uniform standard across the business. SafeContractor accreditation will enhance the company’s ability to win new contracts, and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal.

Alcumus SafeContractor is a third party accreditation scheme that assesses the health and safety arrangements, policies and qualifications of contractors. Many major clients recognise the scheme and accept the SafeContractor certificate as confirmation of competency in health and safety practice.

Gemma Archibald, Director of Alcumus SafeContractor said: “Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place.”

asl group ltd

“More companies need to understand the importance of adopting good risk management in the way that ASL Group has done. The firm’s high standard has set an example which hopefully will be followed by other companies within the sector. SafeContractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

Mark Garius, CEO of ASL Group Ltd, said: “Whatever industry you’re in, health and safety is absolutely vital to ensure that staff are safe and healthy at all times. As a company, we’re proud to have made a commitment to a high standard of health and safety, something that will serve us well moving forward.”

For further information, call 0845 207 7000, or email [email protected]

Andrew HoyleTop Safety Accreditation for ASL Group Ltd
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What happens if my printer stops working?



Picture the scene. With a big meeting coming up, you finish your presentation and send it to the printer. Everyone will be able to hold a copy of your latest work. As a decision maker in your company, it’s important that everything works when you need it to. But there’s a problem. The printer isn’t responding. For a moment, you wonder what to do. Memories of running out of ink at crucial moments and not being able to replace it in time flood back. But it doesn’t have to be that way.

You remember you used your decision-making position to opt for managed document services provided through ASL. All aspects of in-house printing are managed by us, including a full maintenance package with technical help only a phone call away. You breathe a sigh of relief.

Nobody wants to be in this situation, and with ASL you never will be again. With a fully comprehensive maintenance agreement in place, your staff can get on with their jobs without any worries. As part of your package, all printers will be serviced by a team of fully trained and manufacturer certified engineers. This means that your hardware will always be working at optimum performance.

ASL supplies state-of-the-art technology from market-leading manufacturers. All products are reliable and of the highest quality, offering excellent options for workplaces.

From time to time, some will experience problems with their setup. That’s where we come in. A guaranteed same-day response on all our products means you won’t be left high and dry. Here’s how to get help from us at ASL.


Remote assistance

Have a quick question or a query you think could be easily solved? We’ll provide you with a unique PIN to access remote help from a service engineer who can help with your problem. You can also request a new toner or send a meter reading via our website, meaning you’ll have a constant supply of cartridges.

Call the ASL support team

Our Midlands-based call centre and IT help desk should be your first port of call for any problems. They will answer your call quickly and establish if is there is a solution that can be offered over the phone. If a solution can’t be found, an engineer will be allocated to come out to your business.

Request an engineer callout

If necessary, you can directly request a service engineer by completing a short form on our website or by contacting the help desk. To help them deal with your request, have the serial number of the machine you want fixed along with a description of the fault to hand.

Once you’ve contacted us, we will deal with your problem quickly and efficiently. Our aim is to take the worry of managing print services away so you can focus on your own job.

For more advice on the best print hardware for your business, and how managed document services can improve your productivity, your bottom line, and your carbon footprint, get in touch with our sales team here. ASL Group are a managed document solutions company, who streamline and improve the print operations of their clients: http://asl-group.co.uk/

Andrew HoyleWhat happens if my printer stops working?
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