Our leading-edge IT systems deliver a real time INTELLIGENT SERVICE to provide a bespoke, quality, cost-effective service, delivered against agreed performance levels.
The ASL service dashboard is unique in the industry and is your guarantee of our quality service. Performance levels are measured daily with the objective of delivering our “best in class” service. We gather data to understand the entire document processes within your organisation and discover the true costs involved with device efficiency, workflows, software, security and environmental impact.
We’ll manage your entire document environment to ensure that it stays at peak performance and delivers the benefits that you require. Our dedicated hardware and software support (remote or on-site) will continue to monitor your fleet and workflows, looking for ways to further reduce costs or increase efficiency. With our range of data analysis tools, we’ll report regularly on areas that can be improved.
Finally, we can offer a bespoke out of hours service or carry out service requests on a ‘Time and Materials’ basis if you prefer.