Racoon International

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The Client: Racoon International

Founded in 1995, Racoon International is the number-one supplier of high-quality, glamorous human hair extensions to salons, session stylists, global partners and the public. Based in Warwickshire, they supply to over 5,000 salons in the UK and Internationally.

Overview:

In March 2011, Racoon’s Managing Director approached ASL when looking for an additional photocopier. Having assessed the requirement in May 2011, we supplied one device with a view to looking to replace their other equipment which took place over the following year.

How ASL helped:

With the initial Kyocera device performing well, we moved to upgrading a colour MFD to deliver better quality colour prints and saved money. Now extremely happy with the quality and service on both devices, Racoon took our Print Audit to look at the total cost of running five ageing HP mono desktop printers. With the audit highlighting areas of improvement for both cost and efficiency we installed five new mono Kyocera printers which have proved very popular. A sixth printer was added later to satisfy increased demand as the business continues grow.

Benefits:

  • ASL’s Intelligent Service solution has now been installed on all eight devices to automate meter readings and the supply of toner and other consumables

  • We have delivered the flexibility and cost efficiency that the business needed

  • In a very short space of time we’ve developed the client relationship so that we can continue to provide the best possible solutions to their print and reprographic needs

We have worked with ASL on a number of projects, the most recent being the introduction of a suite of printers. ASL has a great team, led by the affable Trevor Pearce, who provides advice, knowledge and direction. All the projects they have supplied and implemented have been a total success and contributed to making the business more efficient and cost effective in the field of IT.

Paul Davies Managing Director, Racoon International
damianRacoon International