Full time
Cambridge, Ely
Posted 2 days ago

Job Features

Start:

ASAP

Salary:

£19,000

Apply Online

A valid email address is required.
A valid phone number is required.

The role of Office Assistant is a key role within the team dealing with the day to day tasks associated with the smooth running of the office. This includes; answering and directing incoming telephone calls, creating documents, handling post, facilitating meetings, greeting visitors and supporting colleagues.

KEY RESPONSIBILITIES

  • Answer and direct incoming calls and emails promptly, in a professional manner, conveying messages where necessary
  • Respond to customer requests efficiently and providing a high level of customer service
  • Handle incoming and outgoing mail
  • Administer mail merge letters and standard documents/letters for posting
  • Maintaining office equipment and supplies, including stationery and stock replenishment such as kitchen and bathrooms
  • Ordering business cards, stationery and marketing material
  • Greet visitors and provide hospitality for meetings
  • Ensure communal areas are maintained and are clean, clear and tidy
  • Organise contractors and liaise with third parties for maintenance and issues that may arise in the building e.g plumber
  • Liaising with external cleaners on tasks that arise outside of usual schedule and improvements
  • Watering and maintaining plants around the offices
  • Departmental support with adhoc duties as and when required

KEY MEASUREMENTS:

  • Completion of day to day office tasks
  • Answer telephone calls within three rings
  • Deal effectively with customer enquiries and correspondence within 24 hours

SPECIAL REQUIREMENTS:

  • Excellent communication skills
  • Microsoft Office experience
  • Ability to prioritise workload and use own initiative where appropriate

IN RETURN WE OFFER:

  • Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Free parking
Apply Now