Full time, Permanent
Cambridge, Ely
Posted 5 months ago

The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team.

KEY RESPONSIBILITIES

  • Process and invoice all sales documentation, primarily, finance and service agreements.
  • Provide administrative support to the sales team and assist with answering telephone and day to day office administration
  • Respond to customer telephone calls and requests for information
  • Maintain customer machine database, with accurate inputting of agreement and service details
  • Resolve any customer or agreement queries, in addition to providing sales and customer information
  • Process sales orders and support members of the sales team
  • Liaise with finance companies regarding credit proposals, settlements and payment of invoiced deals.
  • Timely processing of finance and service agreements to obtain prompt payment.
  • Ensure service details are entered onto the database in full, accurately and promptly to minimise errors, credits and customer queries
  • Provide excellent sales support and customer service
  • Process sales orders and support members of the sales team

KEY MEASUREMENTS

  • Sales orders processed within 24 hours
  • Customer communication acknowledged within 24 hours

SPECIAL REQUIREMENTS

  • Numerate with a knowledge of finance company processes preferred
  • Ability to prioritise workload and meet deadlines
  • Experience of Microsoft Office
  • Attention to detail
  • Strong communication skills

IN RETURN WE OFFER:

  • Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays
  • Excellent training & development opportunities within a growing organisation
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Free parking

Benefits:

  • Life insurance
  • On-site parking
  • Store discount
  • Wellness programme

Job Features

Job Category

Administration & Customer Service

Start:

ASAP

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