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How to rapidly grow your company

While some businesses grow and evolve over time, others can change shape almost overnight. The main reason for the rapid expansion of a company tends to be a buyout or merger, where one business is incorporated into the other, bringing along all of its staff and systems in the process. Another reason for rapid growth is sudden and sustained demand, which is increasingly common for small tech-based startup firms with well-received products or services.

These business transitions are complicated, and one key issue to consider is the cost of such expansion. Company growth should be a time of profit and a sign of success, but the downtime, productivity dips and internal costs can often offset the benefit of expansion – at least for the first year or two. However, there are some ways your business can mitigate the risks and costs of rapid company growth, and ensure any expansion is smooth and successful.

Ramp up your connectivity solutions

When a company expands and there is a sudden influx of additional staff, the internet and telephone systems can rapidly become overwhelmed by the increased demand on the network. There are often complications with incompatible phone systems, or with incorporating one company’s systems into another. These communication problems can lead to expensive downtime, failure to send and receive vital information – and eventually, to missed sales and dissatisfied customers.

A managed services provider like ASL Group can ease this process by providing a connectivity audit and creating a tailored telephony and internet package, which can be scaled up to handle periods of high demand and guarantee a stable connection. New eased lines can also be installed to provide a dedicated corporate channel that can handle voice and data transmissions, with guaranteed speeds no matter how busy the network becomes.

Hiring staff during a business expansion

When a company expands quickly due to a sudden surge in demand, it is important to have enough staff available to meet that demand. However, expansion is a risky time financially, especially for smaller companies. Taking on permanent staff could prove to be expensive if the expansion later fails; it might be wise to consider hiring agency workers or using short-term rolling contracts to fill any staffing gaps in the interim. Those staff can later be hired on a full-time basis if the growth appears sustainable.

It is also worth considering that some departments may find themselves under more pressure than others during a period of growth. Your IT service desk, for example, might be inundated with support tickets and network access requests. Consider outsourcing some of their tasks to a managed hosting service like ASL Group for a short period of time. We can support your own engineers and technicians, installing networks and troubleshooting network jams.

Maintain a process chain during growth periods

When two companies combine or when there is a large intake of new staff, the upheaval can cause confusion between workers and the normal process can be forgotten – leading to lost work and missed jobs. Ensure that a chain of accountability remains in place for every job in the system, and take special care to track orders or handle requests. Your internet based connectivity systems are a great way to transmit information between your old and new employees quickly, and to encourage active communication between individuals and departments.

Remember to remain accountable to your clients at all times, and don’t forget to check in with your target market to assess the impact of your period of sudden growth or change. During this time, the satisfaction of your client base is paramount to the company’s success. If you are putting off customers due to ongoing technical errors, slow deliveries, poor service and other issues relating to the expansion, the growth you have achieved will eventually become unsustainable.

Mismanaged growth can be expensive

It might seem like a growing company can only be a good thing. After all, more sales mean more staff, more staff means more work, and more work means more sales. However, you must factor in future costs when you consider embarking on a significant ramping up of your business. It might be wise to secure investment that can cover future costs, allowing you to fulfill future orders and meet raised demands.

Define your growth objectives and ensure your plans are in line with your company’s goals. If you are a small startup suddenly heading to the mass market, make sure you factor in cost control and try not to devalue your product by oversaturating your chosen market.

Andrew HoyleHow to rapidly grow your company
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A beginner’s guide to telephony services

Sometimes referred to as ‘Hosted Telephony Services’ or ‘Cloud Telephony Services’, it may all sound a bit confusing if you’ve never heard of these terms before. It is, however, a straightforward and highly sensible option for many offices. For those who are considering a hosted telephony service or simply want to understand more about what this means, please read on as we explain how it all works.

What is a telephony service?

Hosted telephony service providers, such as ASL Group, are increasingly popular options for business all over the world, including UK and European businesses. In fact, it’s thought that around 50% of the European businesses that use IP communications are choosing a hosted telephony service. But what does this mean? In the first instance it means that the office no longer requires a traditional phone line, nor the usual party of hardware that connects the system both on the premises and to the external phone lines. All phone calls are made via a high-speed internet connection, such as broadband, instead.

Hosted telephony services further mean that the company doesn’t need to worry about the maintenance or running of the system, as this is all handled remotely. Companies that choose hosted telephony systems are provided with all the software they need to make and receive voice calls. Calls are managed via the host’s servers and clients access these calls through the cloud. These servers are located and managed remotely by the provider.

What about internal calls?


Some telephony service providers, such as here at ASL Group, allow for free internal calls. Of course, you would expect this in any office, but at ASL we take it one step further as you can even make free internal calls to your other offices, wherever they are in the world. That means calling New York from London is not just cheaper than with a standard phone line, but is completely free. Furthermore, standard call charges are significantly lower than through traditional PBX phone lines, whether you are calling a local landline number or an international one.

Flexibility & cost saving


Telephony services are flexible, and this is one of the major reasons they have become so popular. Connections can be made via landlines connected to the desktop, headsets or indeed mobile phones; an increasingly important tool in modern business as employees find themselves away from the desk more than ever.

Installing new lines or taking one or more down can be carried out remotely by the telephony hosting provider, requested by you the client through the software we provide. This is cheaper than installing new lines to new desks and allows you to upscale your communication activities or indeed downsize your office, at minimal cost and faster than ever before. You can add or remove channels at the press of a button in fact.

Since all hardware is looked after by the telephony service provider, remotely, you will never have to pay for maintenance or repairs. An office phone system is usually left to the IT department to maintain, but outsourcing your telephony means they can focus on their core role. This is another significant example of the cost-saving element of hosted telephony services.

Additional features


Additional features such as conference calls are easier to manage via a cloud telephony service too. It’s also easier for companies to analyse their call data. This may include how many incoming calls have been made, how long customers are held in a queue, how long the calls take and even customer behaviour. It’s also easier to place callers in a queue and to amend the automated messages that callers receive.

Cloud telephony is likely to become more and more commonplace in offices all over the world. It’s especially popular with small to medium business who can’t afford to develop and maintain their own IP communication system. Using a dedicated service provider means the software and features that are available will also be at the forefront of this fast-moving industry too.

As we see a global trend toward calls being made as voice data, sent across the internet, many companies will choose to appoint a telephony provider to host these services for them, taking out the stress, maintenance and essentially the cost of setting up their own IP communications system.

To find out about the telephony services we provide at ASL Group, speak to our team here.

Andrew HoyleA beginner’s guide to telephony services
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ASL Group will be attending The Academies Show at ExCeL London

ASL Group is a leading supplier of innovative solutions for offices and companies, and we are proud to extend the services we offer to the education service through The Academies Show, held in April of this year. Our cutting edge managed document services will be demonstrated at our exhibition stand during the one-day education event.

Come along to discover how managed document services and print hosting solutions can reduce costs within your school, and improve your school’s carbon emissions. Create a greener, more streamlined document process while improving security and reducing misuse. Hosted printing and processing ensures that all documents are stored safely, reduces waste from overprinting, and moves all vital paperwork to a central cloud database for easy access.

ASL Group is always happy to answer your questions, and we can develop specialist systems that are designed to meet your school’s specific needs. Come and speak to us at The Academies Show for a demonstration of our products and more information on how we can help you.

Managed print services


The ultimate aim of managed print services is to reduce the cost of printing. Print services make it easier and more cost-effective for companies to produce their own documents. Managed print services can also help offices reduce their carbon footprint and make their workplaces greener, through reducing paper use and reducing misuse of the printing system.

ASL Group will be bringing our managed print solutions to The Academies Show at ExCeL London later this year, alongside other key products from our office solutions suite. Managed print services are ideal for educational establishments where use of the printing system needs to be strictly controlled, and where cost-saving is essential. We will demonstrate how MPS can provide practical support for schools, academies and training facilities.

Managed document services


Managed document services incorporates managed print services into a fully integrated document process, streamlining document production, distribution and archiving into one central channel. ASL Group’s MDS solutions are designed for busy offices, schools and public sector services where security and compliance are crucial.

Our managed document services could reduce overall costs by 30%. Recent studies show that document process management can decrease your carbon footprint by up to 60% on average. Our green, cost-effective solutions suite will be on display at The Academies Show at ExCeL London in April. Come along and see for yourself – our exhibition stand will include information about our document solutions and demonstrations of our products.

Telephony solutions


Businesses and public services rely heavily on communication systems to function, and an educational establishment is no different. Internet and telephone solutions ensure that the school is connected to the outside world and enables internal communications between departments, speeding up internal processes and increasing levels of safety and security.

Managed telephony solutions from ASL Group can include outsourced telephone switchboards and call processing centres, so you can streamline your costs and allow administrative staff to focus on more important tasks. Our cutting edge hosted telephony service will be part of our exhibition in April at The Academies Show at ExCeL London. Our representatives will be happy to answer your questions and provide more information on these services. Pop along to our exhibition stand at the trade show to learn more.

Attend The Academies Show

The Academies Show at ExCeL London is the leading trade event for private and public schools, academies, colleges and universities. It showcases the business management elements of running a school and offers companies the chance to present their administrative and management solutions to educational establishments within their market.

Speakers at the event will include representatives from the Department of Education, along with school heads and teaching staff, Ofsted representatives and campaign group leaders. Businesses will also have a chance to share their products and skills with the education-focused audience, as exhibitors in the event’s educational trade show.

The one-day event is free to attend, and more than 3000 people are expected to take part. It takes place on Wednesday 25th April 2018, between 9am and 4:30pm, at East London’s ExCeL conference venue on the Royal Victoria Dock. Over 200 education providers will be in attendance, along with 100 speakers and a host of companies and services. ASL Group is proud to join the exhibitors and showcase our integrated document management solution for schools and educational facilities. Come along and check us out on the day.

Andrew HoyleASL Group will be attending The Academies Show at ExCeL London
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How to slash costs on your printing

We know that as a business it’s always important to keep costs as low as possible so that overheads don’t eat into profit margins. With that in mind, we also know that printing can take quite a chunk out of your budget. We’ve put together a list of some of the ways in which you can cut costs.

1. Change your printer settings


This is one of the simplest ways to save money. Most printers come with settings you can adjust to reduce your waste and thus your costs. This can lead to immediate savings. Below we list some of the most common settings that can be changed:

Duplex printing – Double-sided printing is one of the easiest ways to cut your printing costs. For every two printed pages, double-sided printing only uses a single sheet of paper. This is ideal for basic print needs.

Draft mode printing – Lots of printers come with the option of printing in “draft” mode which effectively lowers the DPI of the printer, which results in a lighter print that uses far less toner or ink. This is perfect for printing office documents to make internal copies.

Multiple pages per sheet – If you find your business prints quite a lot of text-heavy documents or slideshows, then by printing on multiple pages, you reduce your paper use dramatically and thus your printing costs.

Limiting colour – Black and white printing is perfectly decent for the majority of print jobs for the office. So you can adjust the settings of the printer to print in colour only when vital.

2. Simplify your paper supply

When you have lots of different paper options, it can sometimes result in more waste and more cost. For the majority of offices, reducing the paper supply can lead to large savings. For example, instead of buying paper that is specifically designed for laser or inkjet printers, purchase a multipurpose paper. This type of paper typically costs less than speciality paper but works just as well.

3. Set up permissions and rules

Sometimes people “overprint” and you may not be aware that if you set up some form of tracking, you can create restrictions and permissions. This is a great way to monitor excess and gain control of costs. The easiest way to do this it to use passwords. To make copies or print something, you will be required to enter a password or ID number – you can then monitor who is printing via that number.

4. Use managed print services

One of the best solutions is to take away the headache of managing your printing services by outsourcing to a managed print service provider. This style of service monitors your business and helps you make the required adjustments to help optimise the use of your assets and control costs. You typically find that a managed print service includes:

A tailored service: If your business doesn’t have a formal print strategy, then a managed print service team can help implement one that is tailored to your business. They provide information on usage to meet your company’s requirements and size whilst helping to address any weaknesses that have been identified. This personal touch means your business is getting a service that you know will work for them.

Cost control: When you gain better insight into your printing habits, this allows you to reduce costs by optimising your environment.

Supply delivery: All your supply levels are monitored remotely and then shipped to your business automatically.

Proactive support: A managed print service will typically provide 24-hour remote monitoring and can catch problems early-on and fix them before they can cause havoc to your system.

One invoice: No need for multiple invoices and confusion, as the process for suppliers will be streamlined and you’ll only need to make one payment for all your printing needs.

If you’re interested in streamlining your needs whilst reducing the cost of printing for your business, then check out a managed print service. It’ll not only make your business life less stressful when it comes to managing printing costs and needs, but it will also save you time and money too! Check out how your business could benefit from a managed print service from ASL today.

Andrew HoyleHow to slash costs on your printing
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Connectivity solutions: the benefits

In the modern business, telephones and internet are at the heart of every operation at every level. Without a reliable internal and external communications system and a consistent internet connection, many companies would simply grind to a halt. Even a few minutes of downtime can be extremely expensive for your business – and a slow or inefficient communications system could be costing you more than you think.

Having a flexible communications system means your business can scale its data and connectivity needs to seasonal surges and dips, or step up its connectivity demands during periods of expansion and growth. Managed solutions for telephony and internet can keep costs down by adapting the service to your current needs.

Solutions tailored to your needs

Every business is different, so the one size fits all approach to connectivity is unlikely to work. There are two common mistakes businesses often make when selecting a telephone and internet package: they go for the cheapest package that meets their needs, but risk downtime whenever the network becomes overstretched; or they opt for an overly expensive package filled with extras they do not need.

By choosing a managed services company like ASL Group, your business benefits from a more flexible and efficient set of connectivity solutions. Communications packages can include elements such as leased lines, superfast and assured broadband, hosted telephony and corporate mobile solutions. The tailored package will be created after a full audit of your existing systems and analysis of your business needs, ensuring you get a cost-effective solution that meets all of your needs.

Why good connectivity matters

When a telephone system or internet connection goes down, your business is essentially closed until the fault is corrected. Your staff often become unable to do their jobs, your company data may be inaccessible, your customers may be unable to reach you and you may even lose sales. The true cost of downtime is hard to calculate, but experts suggest that thousands of pounds are lost for every minute that an average sized business loses connectivity.

Reliable, secure internet

The internet connection is the backbone of the modern business, and even the telephone systems rely on a stable connection. Businesses like yours need a fast connection that can handle large amounts of traffic, even during peak times. Options available include ADSL, EFM and leased line installations. Leased line packages often include provisions for voice transmissions and a standard telephony system can be easily integrated into the line.

ADSL broadband is faster than your home internet and includes more security features, so it should suit smaller business operations where there is low-level pressure on the communications system. Superfast broadband is around five times faster and it can handle heavier traffic, making it an ideal companion to hosted internet and telephony solutions. Assured broadband and leased line packages – including cheaper ethernet or EFM lines – give your business a dedicated channel for communications, without vying for bandwidth.

Telephony hosting and connectivity

Managed services and telephony hosting are the ideal option for businesses who want to streamline their in-house services and cut their operating costs, without compromising on the quality of their connectivity systems. Through managed hosting and cloud services, you can shift communications offsite while maintaining security standards – ensuring no call is dropped and no signal is lost. Hosted services can act as switchboards to reroute incoming calls, and as servers to carry phone and internet signals securely and quickly.

Business mobile networks can also help to maintain communications inside your business, enabling your workforce to become more mobile and dynamic within their own roles. A secure business network for mobile transmissions can protect data transmitted internally, even when employees are away from the premises, and can be fully integrated with the telephone system. The bespoke mobile service is a cost-effective way to connect your employees, and avoid the risks associated with unauthorised personal devices.

inding the right connectivity solutions

ASL Group has a full suite of connectivity solutions available for our clients, from leased lines and superfast broadband to hosted telephony solutions. To determine your own connectivity needs and get the most cost-effective solutions for your business, arrange a consultation with ASL Group today. Submit an online query now and we will get back to you to arrange your connectivity audit.

Andrew HoyleConnectivity solutions: the benefits
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The benefits of leasing photocopiers

Photocopiers are essential items of equipment for most offices and business users, but the costs associated with buying a photocopier can be off-putting, to say the least. There are alternatives to going down the route of buying your new photocopier, for example leasing your machine may well prove a more viable and cost-effective option.

Leasing your photocopier provides a variety of benefits and helps spread the costs of an upmarket modern machine, making it more affordable to move up to a more technologically advanced copier to enhance your business operations. Leasing is an effective form of financing major equipment for any business and offers significant advantages over purchasing when applied to photocopiers and other major office equipment.

Advantages of leasing photocopiers

Some of the principal advantages you’ll find when leasing your photocopier are discussed below:

1. Use state of the art machinery

asl group ltd print services solutions

Buying a photocopier may be a bad business decision as models can be obsolete within a short period of time, meaning you’ve paid out a large sum of money for a product which is no longer suitable for your requirements or does not perform at the optimum levels required by your growing business. Taking your new photocopier on lease terms helps you plan your budget by cutting out any commitment for a major, upfront purchase and reduces your payment to a more manageable and smaller regular outgoing.

2. Tax-deductible

Your photocopier lease payments are fully tax deductible, meaning your company benefits from claiming back the total amount paid for the photocopier, whether you pay monthly or annually. You will just need to enter the photocopier lease payments into your accounts as a legitimate business expense. If you go ahead with purchasing your photocopier, it will need to be entered into the accounts as a capital item, which means you can only claim back a percentage of the total cost in depreciation every year.

3. Easy upgrades

Reducing Print Waste

Your leased photocopier will feature the very latest technologies and, what’s more, you’ll be able to upgrade the machine and trade up to a new model or a copier which operates at higher speeds and volumes if required. If you buy your own photocopier it will depreciate in value and you’ll need to buy your next new model when it becomes obsolete.

4. Save resources

Locking your business capital into an expensive photocopier purchase is not a good use of resources. It makes far more sense to use your capital for business expansion or to purchase business equipment that will appreciate in value over the long term. Leasing your photocopier allows you to reserve business capital for other business opportunities.

5. ROI

Your leased photocopier provides a return on investment via increased productivity levels, higher print quality and cost savings due to affordable payments. The latest technological advances will be incorporated into your new, leased photocopier, making it cheaper to run on a daily basis due to reduced electrical resource requirements and copying speeds will be faster to maximise employee efficiency within your business.

6. Maintenance

If you buy your own photocopier you will need to pay for regular maintenance and repairs when it breaks down and may be tempted to cut corners by using less reputable engineers and mechanics. With a leased photocopier you will generally find maintenance and regular services are included within the lease agreement and qualified engineers will ensure the smooth running of your machine at all times. This can save your business a good deal of expense and time over the long term and ensure your photocopier is always available for business use. Trained and knowledgeable customer support agents employed by your leasing company may also be available to talk you through ongoing photocopier issues and breakdown problems you are experiencing with the machine.

7. Multi-functionality

Modern photocopiers are multi-functional machines, giving users all the advantages of the most recent technology, including scanning, faxing, pdf writing, document management and colour printing. Your new, leased photocopier will be an asset to the office and can be used to replace a variety of obsolete machines and equipment.

ASL Group provides a range of print solutions to businesses of any size. Contact our sales team to discuss more ways in which leasing your photocopier will prove beneficial to your business.

Andrew HoyleThe benefits of leasing photocopiers
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The four types of connectivity solutions offered by ASL

A good connection to the internet is no longer just an advantage for today’s companies, but is an absolute necessity. Of course for some the internet is more vitally important than it is to others, but essentially there are few businesses around today that can carry out their day to day activities without a good connection.

At ASL we offer more than one type of internet connection, this makes it easier to choose the right option for you and means you needn’t ever overspend nor have a service that isn’t fast or robust enough for your needs. These four types of connectivity are: ADSL Broadband, Fibre Broadband, Leased Line (including EFM) and Assured Broadband. Which one you choose will come down to a number of factors which may include budget, internet usage, how essential consistent connectivity is and also whether you want to integrate additional services such as hosted telephony. Getting to grips with these different types of connectivity is easier than it sounds. Read on as we explain the four main types of connectivity solution we offer here at ASL.

ADSL Broadband

ADSL Broadband is a widespread choice; it’s your everyday high-speed internet connection. ADSL Broadband is most certainly an upgrade from home broadband as it is much more resilient and also faster. The true benefit of this option lies in its accessible price point. It’s the perfect choice for small companies who won’t fully utilise one of the more comprehensive connection options. It’s also a good choice for start-ups who are trying to keep costs low in their first year as they grow. In some instances, a business that may be large in terms of employee numbers and output, but doesn’t extensively use the internet, will also find that ADSL Broadband more than meets its needs.

Fibre Broadband

You may have heard of this through its other common name; Superfast Broadband, or perhaps as ‘Fibre Optic Broadband’. Fibre Broadband provides a speedier internet connection than ADSL, that can easily handle most of the needs of the modern busy workplace. In fact it can be as much as five times faster than standard ADSL Broadband. It’s the ideal choice for successful and busy SMEs or perhaps for growing firms looking to invest a little more for a superfast connection.

One key advantage of Fibre Broadband is that it allows firms to take advantage of hosted services without the need to invest in additional and often expensive dedicated connectivity.

Leased Lines

Leasing your own private line in to the world wide web is the only choice for many offices, especially medium to large businesses, business that have high internet usage or depend on constant high speeds, and also firms looking for excellent security. It is the ultimate business-grade solution used not only by large businesses but also educational establishments and local governmental offices.

This is a good choice for businesses who simply can’t afford to be without internet connection, ever. It’s also the ideal solution for those that don’t even want to suffer a slow down or a drop in the service. This uncontended line will not be used by anyone apart from those in your office, making it extremely resilient and also boasting excellent speeds for downloading and uploading, unhindered by the activities of the office or housing block next door.

When it comes to leasing lines there are a few options available, although most choose Ethernet in the First Mile (EFM). This option is quick to install and costs less than a standard type of leased line. This doesn’t come at a compromise in terms of either resilience or speed however.

ured Broadband


Assured Broadband is a specialist choice which is recommended for those using our hosted telephony services. Assured Broadband connectivity comes with guaranteed levels of bandwidth and performance and allows for excellent quality voice calls to be made over it.

If you have any questions about which is the right connectivity choice for you, then please get touch with a member of our team here as ASL who can advise you as to the correct connectivity solution for your office.

Andrew HoyleThe four types of connectivity solutions offered by ASL
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Legalex 2018: ASL Group to exhibit at the UK’s biggest legal expo

ASL Group is proud to announce its appearance at this year’s Legalex trade show, which takes place at the Excel London on March 21st and 22nd 2018.

Legalex is the UK’s original and fastest-growing legal showcase event. It is designed to help ambitious law firms connect with businesses, and to enable them to find solutions to facilitate development. It boasts some of the biggest names in the industry and features a variety of keynote speakers over two days which promise to be information-filled and entertaining.

Some of the speakers at this year’s event include:

Chris Fawcett of Lloyds Banking Group, who will be offering top anti-fraud advice and intelligence.
Richard Hugo-Hamman of LEAP Legal Software, who will be providing an insight into digital conveyancing.

Karen Dunne-Squire of Elation Experts, who will be imparting invaluable advice on achieving business growth.
Chris Bull of Nine Feet Tall, who will be offering his opinions on the modernisation of law firms.
Vince Warrington of Protective Intelligence, a cybersecurity expert.

Brett Johnson of AnglerPhish Security, poacher-turned-gamekeeper and America’s former most-wanted cyber-criminal.

What ASL is bringing to Legalex

As a provider of several essential services to the legal profession, ASL will be offering advice on how to streamline technical and administrative processes to increase productivity, save time and reduce costs on a daily basis.

By employing one or more of the following services, law firms can improve their working regimen, improve customer satisfaction and provide a better user experience:

Managed print services

asl group ltd print services solutions

Printing costs can be a bugbear within the legal profession. Printed contracts, correspondence and official documentation is the backbone of communication across the industry, and the costs can soon add up. By utilising managed print services from ASL Group, law firms can benefit from reduced hardware and consumable costs, improved printer security, reduced paper use and more predictable administrative outgoing costs.

By choosing to partner with ASL, solicitors and law practices can even reduce the amount of time and money spent on printer-related IT issues. Instead, this frees up the team to concentrate on more business-critical tasks.

ASL works with law firms to establish their print needs. After this initial assessment, the most efficient print requirements are put into place to provide a solution suited to all budgets. With high-quality devices from renowned brands like HP, Canon, Ricoh and Epson, law firms are free to concentrate on complex conveyancing and legal tasks, safe in the knowledge that all printing needs are covered.

Managed document services

Reducing Print Waste

Optimising document processes can improve efficiency, reduce costs and help the environment. ASL’s managed document solution offers five core benefits to law firms. These are:

• A reduction in document production costs by an average of 30%
• Improved productivity, allowing law firm staff to focus on more important tasks
• Environmental savings – typically, a 60% reduction in carbon emissions can be achieved

• A more secure document generation process
• Compliance with national and international standards

By combining first-class print and copy accounting software (Papercut MF) with a well-respected document retrieval and archiving system (FileStar), ASL Group delivers the ultimate solution when it comes to reducing unnecessary document reproduction and facilitating the quick tracking-down of important documents when they are needed the most.

Telephony solutions

Communication is the basic foundation of any successful law firm, and ASL provides several services designed to facilitate seamless corporate communication. These primary services are network connectivity, business mobile solutions and cloud telephony systems.

Hosted cloud telephony systems help to streamline the way staff communicate internally and externally, enabling them to work together more productively. In law, a lot of important business is conducted out of the office. Business mobile accessibility allows for lawyers to contact the office or other important parties during breaks in court proceedings or while overseeing important legal documentation signings. Network connectivity ensures all computer systems can access cloud or server-based files and allows for quick research and communication with clients and employees.

See what ASL Group can do for you at Legalex

To find out more about how ASL can help improve productivity and reduce the ongoing cost of printing and communication in your business, why not come and see us at Legalex this year? Our team of friendly and experienced managed document service professionals will be exhibiting for the entire event and will be ready and waiting to discuss your requirements.

Andrew HoyleLegalex 2018: ASL Group to exhibit at the UK’s biggest legal expo
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How to request maintenance from ASL Group

Here at ASL Group, we understand just how vital functioning printers are to your work-flow. There is nothing worse than needing an important document for that imminent meeting and not being able to run it off. This could be a potential disaster but with the kind of help ASL Group offer, this need not be the case.

In the event of an emergency with any of the printing hardware or supplies that you currently use, how can you get in touch with us?

Remote service help

The first option is advised if you are a customer of ASL Group and have a simple query that could be easily fixed. When your print system is set up by us, we will give you a unique PIN which will allow you to gain remote assistance if required. This will be given by one of our qualified service engineers who will be able to help with the issue you are facing. If you find keeping on top of your print supplies a headache too, we can help there! You can also use our website to send in meter readings from your printers or ask for new toner so you never run out again.

Give us a call

If you would rather than simply pick up the phone and speak to us! This is also the best way if you are not a current ASL Group customer but need our help. Our UK based call centre is in the Midlands and this help desk service is a great way to get your problem sorted out, fast. The experienced staff you speak too will be able to clarify the issue and do their best to offer a solution over the telephone. If the nature of the issue can’t be fixed in this manner, then an engineer will be booked to come out in person to resolve.

Request an engineer callout

Of course, if you would rather just book an engineer to come out then this is possible too. Simply visit our website and fill in the form here to request an engineer visit or phone up and ask for an engineer call-out appointment. Make sure to have the machine serial number when you do, along with a description of what the actual problem is. A clear and detailed description will allow the engineer to fix it faster when he arrives. Once the appointment is made at a time that suits you, the engineer will come to your business to resolve.

If you need a hand, get in touch

As you can see, there are a number of ways that ASL Group can help if you are stuck. Simply get in touch with us and we will get your problem sorted out quickly and efficiently. Let us worry about keeping your printers running so you can focus on doing your job. We offer a guaranteed same-day response which means your issue will get fixed without any long delays.

Why use a managed print service?

If you don’t already, then thinking of using the managed print service that ASL Group offers is worthwhile. The main benefit of using this service is for just the reason described above. Setting up and maintaining a print network in a busy office or workplace can be time-consuming and stressful. By using the managed print service ASL Group offer, we take all that away from you.

Our team of fully trained engineers will always be on hand to help keep your machines running at their peak levels with no interruption in service. This means you can just get on with your daily role and always be able to print when you most need too. If you do encounter any issues, our quick response means it will be fixed before you know it by a qualified professional.

If you are having printer problems and need help, then don’t be afraid to get in touch. Any of the above methods will see your query dealt with promptly and your printers working to their optimal level again. People are at the very heart of what we do so we will always do our very best to keep you printing and fix any issues that may sometimes arise.

Andrew HoyleHow to request maintenance from ASL Group
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How ASL Group can help you cut print waste

In the modern workplace, the need to think about the environmental impact of what we print is essential. All businesses now must implement responsible printing practices to help protect the planet and conserve its resources. If you are keen to cut back on your print waste but need some help, contact ASL Group. We are fully committed to responsible printing and doing all we can to help preserve the environment for future generations.

ASL Group follows WEEE guidelines

An important part of cutting back on print waste is what to do with old machines. The Waste Electrical and Electronic Equipment (WEEE) guidelines tightly govern how these old devices are recycled to make sure it is done in an environmentally-friendly way. Here at ASL Group, we fully comply with these WEEE guidelines. This means that if you use us, we will recycle any redundant machines properly and help you do your bit for the planet.

ASL Group also only choose suppliers who take their environmental responsibilities seriously too. We will only work with suppliers who commit to using recyclable materials and try to produce zero landfill, if possible. This again means that by using us, you are helping to look after the earth.

Implementing good practice through MPS

The managed print service (MPS) we offer is the premier way you can let ASL Group help cut your print waste. This will not only make your organisation greener but also help reduce operational costs too. The dream of a ‘paperless’ office may not be feasible in reality but a ‘less paper’ office is certainly achievable.

In simple terms, by allowing ASL Group to set up and manage a print system rather than using desktop printers, you will make great strides towards cutting print waste. A managed service will give true clarity on usage which will then allow you as a business to see where you can improve in this area. Our innovative ‘PaperCut’ software can be setup on your print network to limit the amount of printing allowed and thereby reduce waste.

Optimisation is key

When we are setting up your print system, we will first look at optimising what you will have. This involves replacing any old machines with faster, more efficient units. These new machines will be much more energy efficient which will see you be kinder to the environment compared to using older machines.

You will also find that with a managed print service system in place, staff will naturally print less. By introducing the need to actually think before you print, you will be able to reduce your print waste in this way.

Helpful advice for future use

Here at ASL Group, we can also offer practical tips to help cut back on your print waste. Using the standby mode on your printer is a great idea as it will use much less energy overall than leaving it fully ready all day. Many of our modern machines only use 1 watt of power in standby mode and are print ready in a second for fast results.

Using thinner, recycled paper is another great way to cut back on the energy your printers use and therefore the waste you might have if you do not. Recycled paper is a no-brainer in terms of protecting the environment but using thinner paper is key too. Less material is printed on each page of thinner paper making it a much greener solution.

If you have a duplex function on your printer then use it. This will mean you print on both sides of the paper, halving the amount you use. Obviously, this is superb for the environment and will bring your print waste right down.

These kinds of tips are great for reducing print waste and just the sort of thing ASL Group can help with.

Get in touch with us today!

If you are looking at ways to cut back on the print waste in your business, then get in touch with us today. Our ultra-modern and energy efficient machines are available to buy or lease for instant results. The managed print service we offer will really help you identify where you can improve and make real gains. Let ASL Group help that dream of a ‘less paper’ office become a reality.

Andrew HoyleHow ASL Group can help you cut print waste
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