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ASL CUSTOMER PORTAL
ASL CUSTOMER PORTAL
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Credit Controller

Full-time
Cambridge, Ely
Salary: £30,000-£33,000 (Depending on experience)

37.5 hours per week - Monday - Friday, 08:30am - 5:00pm with one hour for lunch, unpaid.

To be responsible for managing and controlling an organisation's credit and accounts receivable. The primary goal is to ensure that customers pay their invoices and outstanding balances promptly, while also maintaining positive relationships with clients.

KEY RESPONSIBILITIES

Credit Control:

 

  • Contribute to the organisation's cash flow by minimising overdue payments.

  • Issue accurate and timely invoices to customers.

  • Ensure that invoices are clear, complete, and compliant with relevant regulations.

  • Analyse financial data, credit reports, and payment histories to make informed credit decisions.

  • Contact customers to follow up on outstanding balances and resolve payment discrepancies.

  • Implement effective collection strategies to reduce overdue payments.

  • Build and maintain positive relationships with customers while ensuring the prompt resolution of payment issues.

  • Enhance and maintain regular communication with sales teams and other relevant departments to gather information on customer accounts.

  • Provide timely updates on credit-related issues to management.

  • Ensure compliance with legal requirements in credit management practices. Evaluate the creditworthiness of new and existing customers.

 

Reporting:

 

  • Prepare and present regular reports on the status of customer accounts, collections, and credit risk.

  • Report on query management

 

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warehouse

KEY MEASUREMENTS

  • Aged debt on sales ledger

  • Direct debit penetration

  • Meeting deadlines - timely reporting and monitoring of the collection process

SPECIAL REQUIREMENTS

  • Professionally qualified or qualified by experience.
  • Previous experience in a credit controller role.
  • Professional, confident and diplomatic when liaising with others.

IN RETURN WE OFFER

  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
  • Excellent training & development opportunities within a growing organisation.
  • Partnership with charities that offer learning and development opportunities
  • Life insurance.
  • BUPA health assessment.
  • Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
  • Bereavement and probate service including counselling, funeral concierge support and will writing
  • GP access 24/7, 365 days a year.
  • Volunteering leave policy (2 days/15 hours per year).
  • 10% TradePoint (B&Q) discount.
  • Company social events.
  • Free flu vaccines each winter.
  • Free parking.

 

Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
Apply now

GROW PERSONALLY AND PROFESSIONALLY

Working for ASL means being part of creating products and services that help shape the future of many industries.