client services
Managed Print Services

What we can do for you

ASL Managed Print Services (MPS) deliver a tailored solution for your business and provide a single cost for all your printing needs, with maintenance and support services provided as part of the package.

From a single device to a multi-site, multi-user environment, ASL manage your devices to ensure maximum productivity and allow your business to minimise costs related to printing. We provide a tailored service, with complete transparency via our industry-leading ASL portal. This enables you to monitor all your devices in real time and review your ASL service to ensure that we always maintain our promise.

An ASL Managed Print Service, as well as providing your business with pure cost savings, can also help to provide financial flexibility, support a move to cloud computing and deliver innovative/niche print solutions for your company, whatever your budget.

This is how we do it

Step 1

We work with your business stakeholders to establish the company’s print needs. Based on that assessment, we provide the most efficient and cost-effective print and document workflow solution, to meet your business requirements, along with clear costings. Additionally, if you have a need we have the ability to write bespoke scripts adapting software for your precise application.

Step 2

When a contract is agreed, we will acquire the hardware, and our engineers will install it along with software and services across your network, connected to the cloud if needed. ASL will ensure that all users are up and running and, if required, mobile printing is available. Full training is provided for users and administrators and our call centre is always available to assist with any issues that you may have post installation.

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Our service performance levels are measured in real time, with the objective of delivering a “best in class” service.
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98.8% up time across our whole installed base
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Average call response across the UK is 3hrs 38mins (under 2.5hrs in London)
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97.5% first time fix from our field technicians
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More than 20% of faults cleared remotely
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Unique ASL Customer Portal with real time data

Off-site support services available as part of an MPS service or our managed print solutions include document management and consultancy, variable data printing services along with storage, archiving and retrieval of data and documents.

This is the benefit

With an ASL Managed Print Service you have more predictable hardware and consumable costs, leading to further opportunities for efficiencies and cost reduction.

The ASL portal provides analytics reporting allowing a view of print usage, and workers can be provided with set limits on how much printing they can perform per day or week.

Via your ASL Portal, you can view live information on your fleet including machine uptime, usage, automatic meter readings, view actual toner levels, track toner deliveries and even request service calls.

If required ASL can implement software which provides greater security via the use of print release from your existing ID cards, limits on how a user can print and will also give you the ability to cross charge other departments or clients if appropriate.

All this close management of your fleet throughout your contract helps reduced paper usage, continue to reduce costs and support green initiatives.

Overall implementing an MPS services strategy can reduce the amount of time your IT team need to spend on printer related issues freeing them up to concentrate on more business-critical projects. Additionally, MPS solutions can help a company move from a paper to a digital document-based strategy, as part of process automation or other advances. ASL have specialised consultants to help you with this if required.

FAQs: Managed Print Services (MPS)

ASL Group is your one stop shop for all things printing. Setting up a printing system for an entire office, or series of offices, can cause a headache for even the most talented of IT professionals. Using our managed document solutions (MDS) and managed print services (MPS) approach, we will take control of every aspect of your company’s print infrastructure, from planning, to purchase, to installation, and beyond.

We will manage your entire document environment to ensure that it stays at peak performance, keeping costs under control and delivering the benefits that you need. Our range of integrated solutions includes:

  • Managed Print Services (MPS)
  • Managed Document Services (MDS)
  • Print Management
  • Document Management
  • Scanning
  • On-Premise, Cloud and Hybrid Software
  • Project Management

We have a wide range of products and print management services for office copying and printing. Our broad array can be customised to meet your specific company printing requirements:

Office Environment Services

  • MFP and Printer Hardware
  • Document/Print Management Solutions and Workflow Software
  • Maintenance and Support
  • Consumables and Stationery Supplies
  • Leasing and Financing Services

On-Site Managed Print Services (MPS) & Managed Document Solutions (MDS)

  • Print/Mail Room
  • IT & telecommunications Services
  • MDS, Printer and MFP Management

Off-Site Document & Printing Support Services

  • Document Management and Consultancy
  • Variable Data Printing
  • Digital Printing
  • Storage, Archiving and Retrieval

Any business that requires managed printing solutions (mps) will benefit from our printing services, though typically we work with businesses that have office based staff. We’ve worked with retailers, manufacturers, education providers, and even a professional football club. No matter what sector you’re in, our bespoke print solutions can help you.

For us, there’s no printing job too big or too small. Whether you’re looking for installation of 1 printer or 10,000 printers, we’re always happy to help and taylor our print management services or managed document services (MDS).

No, we’ll sort all of that out for you and include the cost in our quote. We work with market leading print manufacturers, including Ricoh, Kyocera, Lexmark, Konica Minolta, Duplo and Epson, ASL can recommend the perfect managed print service and product for your business’ requirements.

All of our printers offer state of the art printing technology and a choice of all inclusive managed print service contracts. ASL offers a wide range of colour and mono printers and copiers, large format printers and copiers, franking machines and duplicator printers.

We install printers, copiers, MFDs, franking machines, duplicator printers, and 3D printers. Each of these is made by one of our printing partners, including Ricoh, Kyocera, Lexmark, Konica Minolta, Duplo and Epson.

All of our print services are bespoke, tailored to the specific print requirements of each and every customer. We will work with your team to understand your bespoke print requirements and ensure we provide a well managed, timely delivery which offers the best printing solution. We can help select, test, deliver, install and network your system as well as train your staff so that you can be sure your organisation can focus on its core business.

Yes. Our PaperCut software offered to all clients has the following environmental features:

  • Save Paper – set print quotas to encourage responsible use of resources
  • Track Printing – monitor paper usage across all departments
  • Quota Printing – set print quotas on individuals, groups or across departments
  • Manage Mobile & BYOD Printing – manage printing from Android, iOS, Chromebooks and other mobile/bring-your-own devices
  • Reports – access the right information at the rig

We understand that by making your decision to invest in new printing technology and solutions, our ability to provide prompt, reliable service and maintenance is of paramount importance. For this reason, our customers enjoy service and support that is second-to-none. We offer guaranteed same-day response on all of our products; fully comprehensive maintenance agreements at competitive prices and quality servicing by a team of fully trained and manufacturer certified engineers, backed up by our midlands-based Call Centre and IT Help Desk.

You can find all of the relevant contact details here.

You can contact us via remote support, which you can find out more about here.

We offer a comprehensive range of payment methods for all of our products and services.

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