careers
ASL Careers

Getting to know us

Are you looking for a career? ASL are a fast expanding company who are one of the largest independent managed office services suppliers in the UK. The Company is a market leader in terms of service, quality and reliability. Our growth plans are very ambitious and depend on recruiting the right staff with the right proactive, enthusiastic and dedicated attitude.

At ASL, we want our staff to be part of the business, feel valued and above all enjoy working for us. We actively encourage staff to develop their skills and knowledge providing learning and development opportunities to enable staff to reach their full potential.

Please contact our HR department at [email protected] with your details should you be interested in a career working for a growing business within an ever-changing environment.

Our current careers

Full time
Cambridge, Ely
Posted 1 day ago
The role of Purchase Ledger Assistant is a key role within the team dealing with maintaining accurate records of accounts payable, inventory and other financial data. KEY RESPONSIBILITIES
  • Receiving and processing supplier invoices, expense forms and payments
  • Posting of cash transactions and reconciling bank accounts
  • Supplier query resolution and follow up
  • Managing petty cash transactions
  • Posting credit card transactions and reconciling statements
  • Use of the company's current ERP system – Vantage & Dynamics.
  • Purchase order matching with invoices
  • Nominal Coding of purchase invoices with relevant code
  • Posting of payments and allocation against customer and supplier accounts
  • Answering the phone and customer and supplier query resolution and follow up
  • Raising credit notes
  • Collecting and presenting data
  • Assisting with audit preparation
  • Assist with the preparation of month-end and year-end accounts
  • Assist with the preparation of management reporting
  • Cover for other members of the Finance Team during periods of absence
KEY MEASUREMENTS
  • To assist the finance team to maintain an efficient and accurate finance function
  • Communicate with all departments to ensure a smooth process is achieved
  • Assist our suppliers and customers in a way that promotes excellent relationships
SPECIAL REQUIREMENTS
  • Personal confidence, self-belief, and determination to succeed
  • Good numeracy skills
  • Basic IT skills, although training will be provided
  • Methodical with an eye for detail
  • Confident approach to communication – both written and oral
  • Flexible attitude with the ability to work across finance roles
  • Experience working within a similar role.
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays
  • Excellent training & development opportunities within a growing organisation
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Free parking

Job Features

Job Category

Finance

Start:

ASAP

The role of Purchase Ledger Assistant is a key role within the team dealing with maintaining accurate records of accounts payable, inventory and other financial data. KEY RESPONSIBILITIES Receiving an...

Full time, Part time
Cambridge, Ely
Posted 2 days ago
The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day to day operation of the business.. KEY RESPONSIBILITIES
  • Provide excellent customer service both internally and externally communicating professionally at all times, using a variety of communication methods
  • Take part in product and solution training to understand customers queries
  • Handle a high volume of inbound telephone calls, processing customer requests
  • Handle and process requests for service and consumables using a variety of different methods -e.g telephone, email, portals, website
  • Assist with the collection and processing of meter readings, with a focus on automated methods
  • Review and administer the use of manufacturer portals to assist with service delivery and meter reading input
  • Respond to queries and issues for service provision involving third parties e.g DP
  • Assist with monitoring and handling multiple email inboxes, portals alerts, workpools and related input
  • Work with the ASSIST and dispatch teams to effectively respond to service request
  • Promote automated methods for processing meter reading and service requests such as software, portals, web, etc
  • Promote ASL’s products and services e.g ECO boxes,
  • Maintain and update customer records with relevant current information
  • Provide customer support when and where required
  • Work to create a Customer Experience review objective
KEY MEASUREMENTS
  • Meeting departmental deadlines and achieving objectives
  • Accurate and timely query resolution
  • Acknowledge requests and queries within 24 hours
SPECIAL REQUIREMENTS
  • Strong communication skills
  • A passion for providing excellent customer service
  • Good team player, demonstrating flexibility and adaptability
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% TradePoint (B&Q) discount
  • Free parking
For more information on the role or qualification, please do not hesitate to contact ASL.

Job Features

Job Category

Administration & Customer Service

Start

ASAP

The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day to day operation of the business.. KEY RESPONSIBILITIES Provi...

Full time
Cambridge, Ely
Posted 3 days ago
The role of Credit Controller is a key role within the team dealing with the management of the cash inflow of the business and building relationships with customers. KEY RESPONSIBILITIES Credit Control:
  • Contribute to the organisation's cash flow by minimizing overdue payments.
  • Issue accurate and timely invoices to customers.
  • Ensure that invoices are clear, complete, and compliant with relevant regulations.
  • Analyse financial data, credit reports, and payment histories to make informed credit decisions.
  • Contact customers to follow up on outstanding balances and resolve payment discrepancies.
  • Implement effective collection strategies to reduce overdue payments.
  • Build and maintain positive relationships with customers while ensuring the prompt resolution of payment issues.
  • Enhance and maintain regular communication with sales teams and other relevant departments to gather information on customer accounts.
  • Provide timely updates on credit-related issues to management.
  • Ensure compliance with legal requirements in credit management practices. Evaluate the creditworthiness of new and existing customers.
Reporting:
  • Prepare and present regular reports on the status of customer accounts, collections, and credit risk.
  • Report on query management
SPECIAL REQUIREMENTS
  • Previous experience in a similar role
  • Strong communication skills.
  • Excellent numerical and problem-solving skills.
  • A passion for providing excellent customer service and results driven
  • Professional, confident and diplomatic when liaising with others
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays
  • Excellent training & development opportunities within a growing organisation
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Free parking

Job Features

Job Category

Finance

The role of Credit Controller is a key role within the team dealing with the management of the cash inflow of the business and building relationships with customers. KEY RESPONSIBILITIES Credit Contro...

Full time
West Midlands
Posted 2 weeks ago
The role of Photocopier Service Engineer will be to efficiently provide excellent on-site technical support to a range of print devices installed at our customers’ premises. The successful candidates customer base will be centred around the West Midlands. Key Responsibilities:
  • Completion of work within the given response schedule and to a consistently high standard
  • Repair of customer’s equipment at their premises in line with service guidelines set
  • Completion of preventative maintenance either on fault calls or dedicated visit
  • Installation and removal of machines, including basic networking with customer’s system and operator training
  • Management of stock items held
  • Communicating with service control, either by phone or PDA to complete calls within set targets
  • To deliver high standards of customer service
  • Accurate accounting of stock and work time
Key Measurements:
  • Number of good calls per day achieved
  • RTF and Recall rates
  • Mean copies between faults
  • Cost per 10K copies
  • Customer testimonials/complaints received
  • Servicing of machines within budget restraints given
Special Requirements:
  • Minimum of 2 years field experience
  • Sufficient networking skills to install and fault find printing and scanning
  • Good fault-finding skills and methodical working methods.
  • Knowledge of Ricoh and Kyocera devices.
In return we offer:
  • Company car with fuel card. Private mileage will be recharged back to the individual at the prevailing rates issued by HMRC.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Service engineer bonus scheme
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Auto enrolment pension scheme

Job Features

Job Category

Service

Start:

ASAP

The role of Photocopier Service Engineer will be to efficiently provide excellent on-site technical support to a range of print devices installed at our customers’ premises. The successful candidate...

Full time, Permanent
Remote with regular travel to ASL offices
Posted 7 months ago
The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business. The ideal candidate will have experience in the commercial, industrial, production and public sector arena who is comfortable looking after a large base of customers and able to generate new business who lives within an easy travelling time of Liverpool area. They will have a good level of self-motivation and the ability to work in a competitive environment. KEY RESPONSIBILITIES
  • Achieve Company sales targets, primarily expressed as gross profit
  • Manage the relationships with existing and new customers and interface with key internal functions to ensure customer satisfaction.
  • Generate business leads and opportunities for new and existing accounts using appropriate methods to generate opportunities and follow up – telephone, IT, email. This to include additional solutions to existing customers and winning new customers.
  • Forecast sales performance as required
  • Prepare lease and service documentation and reports and statistical data for accounts and opportunities
  • Attend meetings, trainings, seminars and other sales events
  • Use ASL’s sales databases and applications e.g. Salesforce and Vantage
KEY MEASUREMENTS
  • Gross profit generated
  • Number of business leads and opportunities created and converted to sale
  • Account retention
SPECIAL REQUIREMENTS
  • Valid driving licence
  • Expert negotiating capabilities
  • Strong planning and time management skills
  • Excellent communication and people skills
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:30pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • Free parking

Job Features

Job Category

Sales

Start:

ASAP

The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business. The ideal candidate will have experience in the comme...