ASL Careers
ASL are a fast expanding company, one of the largest independent managed office services suppliers in the UK. The Company is a market leader in terms of service, quality and reliability. Our growth plans are very ambitious, and depend on recruiting the right staff with the right proactive attitudes.
We are, therefore, constantly looking for quality people across all aspects of the business. This includes opportunities for enthusiastic and dedicated Engineers in all areas from the Midlands through to East Anglia and across London and the South East, in addition to administrative, warehouse and workshop roles at our Head Office in Bar Hill, Cambridge.
At ASL, we want our staff to be part of the business, feel valued and above all enjoy working for us. We actively encourage staff to develop their skills and knowledge providing learning and development opportunities to enable staff to reach their full potential.
As a company we also have a commitment to developing opportunities for young people and taking on new apprentices, it is always worth contacting us to see if there are any apprenticeship vacancies on offer.
Please contact our HR Manager, Mandy Dunn at [email protected] with your details should you be interested in a career working for a growing business within an ever changing environment.
Delivery Driver
Location: Shepperton Studios, TW17 0QD
Salary: £22,000/yr – £26,000/yr
Hours: Monday – Friday, 8:30am – 5:30pm with 1 hour for lunch unpaid
Type: Permanent
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role will to be deliver and collect printing hardware to customer sites, in addition to associated items such as toner and paper.
The role will include keeping workshop and warehouse in good order and upkeep of the company vehicle.
The position requires lifting of heavy equipment on a regular basis.
KEY RESPONSIBILITIES
- Delivery of goods to customers as required – hardware and associated items
- Liaise with the Films administration team to agree delivery schedule and priorities
- Adhering to the agreed delivery schedule
- Obtaining customer signatures on delivery
- Provide excellent customer service
- Upkeep of the Company vehicle
- Keep workshop and warehouse in good order
KEY MEASUREMENTS
- Customer satisfaction
- Number of deliveries per week
SPECIAL REQUIREMENTS
- Full Driving licence – 3 points maximum
- Good geographical knowledge
- Physically fit due to the lifting required
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:30pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Customer Service Administrator
Location: Bar Hill, Cambridge
Salary: £18,000-£20,000k depending on experience
Hours: Monday – Friday 8:30am – 5:00pm
Type: Full time
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role is to provide excellent customer service and administrative support to facilitate production and payment of invoices. Timely query resolution and payment of invoices to control the cash flow cycle within the business
KEY RESPONSIBILITIES
- Provide excellent customer service both internally and externally communicating professionally at all times – telephone and email
- Interact with customers to provide and process information in response to requests, account queries and cash collection
- Facilitate prompt payment of invoices with timely query resolution and processing of credit notes
- Handle the issue of invoices, letters, statements, requests for meter readings and other customer related information
- Assist with producing reports and account information
- Assist with the collection of payments, direct debits and meter readings
- Maintain and update customer records with relevant current information
- Provide administrative support when and where required
KEY MEASUREMENTS
- Accurate and timely query resolution and payment of invoices
- Acknowledge requests and queries within 24 hours
- Meeting deadlines and achieving objectives
SPECIAL REQUIREMENTS
- Strong communication skills
- A passion for providing excellent customer service
- Good team player, demonstrating flexibility and adaptability
- Excellent numerical skill
IN RETURN WE OFFER:
- Working during the hours Monday – Friday, 8:30am – 5:00pm
- Initially 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Customer Service Administrator Apprentice
Location: Cambridge CB23
Hours: Monday – Friday, 8:30am – 5pm with 1 hour for lunch
Type: Full time apprenticeship
Salary: £11,700 per annum
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of Trainee Customer Service Administrator is varied, with a focus on customer service and general administrative tasks, required to support the day to day operation.
The successful applicant will be based in the Cambridge Head office within the Administration department which is responsible in providing customers and colleagues with excellent administrative support and communicating effectively at all times.
The administration department holds around 12 administrators split into sub-teams of Administration, Sales Order Processing and HR.
KEY RESPONSIBILITIES
- Provide excellent customer service both internally and externally
- Interact with customers to provide and process information in response to requests and queries
- Assist with the collection and administration of meter readings – electronically and by telephone
- Maintain and update service records with relevant service and contact information
- Produce and send business documents
- Handle external and internal customer service enquiries communicating professionally at all times
- Assist with answering telephone and directing calls
- Provide administrative support when and where required
KEY MEASUREMENTS
- Accurate and timely query resolution
- Acknowledge requests and queries within 24 hours
- Accuracy of database management
SPECIAL REQUIREMENTS
- Strong communication skills
- A passion for providing excellent customer service
- Good team player, demonstrating flexibility and adaptability
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Qualification in Customer Service Level 2 with Cambridge Regional College
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Job Types: Full-time, Permanent
Salary: £11,700.00 per year
Benefits:
- Life insurance
- On-site parking
- Wellness programmes
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cambridge CB23: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work remotely:
- No
Films Service Engineer
Location: Shepperton TW17
Hours: 40 hours per week. Monday – Friday 8:30am – 5:30pm with one hour for lunch, unpaid
Salary: £27,000 – £32,000 per annum (dependent on experience)
Type: Full-time, Permanent
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of service engineer will be working in our workshop within Shepperton Studios where the successful candidate will be repairing, refurbing and installing equipment. The successful candidate will also efficiently provide excellent on-site technical support to a range of print devices installed at our customers’ premises.
Key Responsibilities:
- Repair of customer’s equipment at their premises in line with service guidelines set
- Refurbishment of returned equipment to Shepperton
- Installation and removal of machines, including networking with customer’s system and operator training
- Management of stock items held at Shepperton Workshop (Parts and Toner)
- Communicating with Films Administration and service control, either by phone or PDA to complete calls within set targets
- Installation of related software
- Completion of work within the given response schedule and to a consistently high standard
- Accurate accounting of stock and work time
- Servicing of machines within budget restraints given
- Keeping return to fit and recall rates within target
- To deliver high standards of customer care
Key Measurements:
- Number of calls/Refurbs per day achieved
- RTF and Recall rates
- Mean copies between faults
- Cost per 10K copies
- Customer testimonials/complaints received
Special Requirements:
- Ability to work with the minimum of supervision
- Minimum of 2 years field experience
- Sufficient networking skills to install and fault find printing and scanning
- Exceptional attention to detail and ability to follow processes
- Ability to work within deadlines and to targets given
- Exceptional customer care and communication skills.
- Good fault-finding skills and methodical working methods.
In return we offer:
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Auto enrolment pension scheme
- Company car
This is your opportunity to join a fast-paced, growing Company.
For more information about ASL please visit our website www.asl-group.co.uk
Job Types: Full-time, Permanent
Salary: £27,000.00-£32,000.00 per year
Benefits:
- Company car
- Life insurance
- On-site parking
- Wellness programmes
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Shepperton TW17 0QD: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- drivers licence (required)
Work remotely:
- No
Purchasing Administrator
Location: Bar Hill, Cambridge
Hours: Full time, 37.5 hours per week – Monday – Friday 8:30am – 5:00pm with one hour for lunch, unpaid.
Salary: £20,000 – £22,000
Type: Permanent
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The Purchasing Administrator is a key role within the team assisting the purchasing department with their day-to-day administration tasks. The Purchasing department is responsible for the buying process across ASL including machines, spares and consumables for photocopiers and telecoms.
The ideal candidate for this role is somebody who is conscientious with a high attention to detail. You should be a team player and able to work to deadlines when required to.
KEY RESPONSIBILITIES
- Raising and placing purchase orders on suppliers.
- Maintaining internal system with latest delivery dates and trying to improve delivery dates where possible.
- Maintaining relationships with suppliers
- Creating products on our internal stock management system.
- Maintain team email inbox ensuring queries and emails are updated and responded to in a timely manner.
- Overseeing the administration of the stock management systems through to delivery ensuring the database is maintained accurately.
- Answer queries relating to purchases and outstanding orders from internal departments and stakeholders.
- Resolving delivery issues with suppliers.
- Assist with reporting on key KPI and team metrics.
- General ad-hoc admin duties for the department.
Skills and Experiences:
- Highly organised and outstanding attention to detail
- Minimum of 1 years’ experience working within a purchasing/buying department is desirable but not essential.
- Strong administrative, communication and computer skills.
- The ability to work independently.
- Ability to question and make observations.
- Ability to build rapport and relationship with suppliers and colleagues.
- Understanding and reacting to changes in demand, supply and logistics.
- Providing accurate information to other departments in a timely manner.
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Accountant
Location: Bar Hill, Cambridge
Hours: Full time, 37.5 hours per week – Monday – Friday 8:30am – 5:00pm with one hour for lunch, unpaid.
Salary: £27,000 – £35,000
Type: Temporary – 12 month position
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of Accountant is a key role within the team dealing with maintaining accurate records of accounts payable, inventory and other financial data. Currently the Finance department are looking automate and streamline finance processes and you will play an integral part in achieving this.
The ideal candidate will have some knowledge about accounting, finance and professional attitude to work under pressure. We are looking for an ambitious individual, who possess an excellent organisational skills. You must possess good computer knowledge and have an expertise in Microsoft Excel and other computer related skills.
KEY RESPONSIBILITIES
The nature of the role is such that there will be a requirement to work across the functional boundaries with the Finance Department, but the following gives a flavour of the types of duties the successful candidate would be expected to undertake:
- Full control of the accounts payable
- Supervise financial transactions
- Involvement with the implementation of new ERP system and EDI to streamline the accounts payable process
- Maintenance of the fixed assets register and ensuring accounting accuracy
- Collecting and presenting data
- Update the weekly cash flow to reflect new invoices received
- Assisting with audit preparation and audit queries
- Assist with the preparation of month-end and year-end accounts
- Help with the preparation of management reporting
- Cover for other members of the Finance Team during periods of absence
- Support other members of the Finance team as required
- Month-End Processing – prepare and post all journals to ensure an accurate TB – E.g. stock, accruals, prepayments, payroll, rentals-out etc.
KEY MEASUREMENTS
- Communicate with all departments to ensure a smooth process is achieved
- Assist our suppliers in a way that promotes excellent relationships
- Proactive approach with little supervision required.
- Methodical with an eye for detail.
- Good communication skills
SPECIAL REQUIREMENTS
- You will innovative, always looking for ways to improve and do things better.
- You will enjoy working within a small team, be personable and professional.
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Contract length: 12 months
Job Types: Full-time, Temporary
Salary: £27,000.00-£35,000.00 per year
Benefits:
- Life insurance
- On-site parking
- Wellness programmes
Schedule:
- Monday to Friday
Work remotely:
- No
Warehouse Operative
Location: Bar Hill, Cambridge
Hours: Full time, 37.5 hours per week – Monday – Friday 8:00am – 4:30pm with one hour for lunch, unpaid.
Salary: £18,000 – £23,000
Type: Permanent
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of Warehouse Operative is varied role carrying out warehouse duties to ensure safe and efficient running of the warehouse, maintaining high accuracy and productivity standards, to ensure high levels of customer service.
KEY RESPONSIBILITIES
- Booking in and processing returned machines; taking status pages; fitting Hard Discs when required, maintaining stock records.
- Transferring stock between warehouses
- Goods in; receiving deliveries, accurate and timely booking in, putting away and locating of stock.
- Picking, packing and despatch of daily workloads, accurately and within deadlines.
- Ensure all ad hoc deliveries are processed promptly and efficiently; returns, warranty, empty toners.
- Despatch: ensure end of day despatch of is completed each day (all items leave with appropriate shipping documentation) and that parcel numbers reconcile.
- Maintaining high standards of housekeeping to ensure safe and effective working environment is maintained – internally & externally.
- Maintain high standard of stock keeping disciplines, and complete stock checking activities to ensure stock accuracy is maintained at the highest levels.
- Selected Operatives will be trained to support operations (loading and unloading vehicles, pallet storage & retrieval) utilising a fork lift. All operations to be completed in a safe and considerate manner.
- Providing cover for other team members as required.
- Other general duties as required
- Comply with all company health and safety requirements
- Contribute ideas on ways to improve or optimize warehousing procedures.
KEY MEASUREMENTS
- Customer feedback – internal and external customers
- Accuracy of receiving, despatch and stock levels
- Safe and tidy working environment
SPECIAL REQUIREMENTS
- Conscientious, diligent and accurate
- Attention to detail and accuracy
- Ability to maintain accuracy working under pressure and work with limited supervision
- Good team player
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:00am – 4:30pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Job Types: Full-time, Permanent
Salary: £18,000.00-£23,000.00 per year
Benefits:
- Life insurance
- On-site parking
- Wellness programmes
Schedule:
- Monday to Friday
Work remotely:
- No
Sales Administrator
Location: Bar Hill, Cambridge
Hours: Monday – Friday, 8:30am – 5:00pm with 1 hour for lunch unpaid
Salary: £20,000 – £22,000
Type: Permanent
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team
KEY RESPONSIBILITIES
- Process and invoice all sales documentation, primarily, finance and service agreements.
- Provide administrative support to the sales team and assist with answering telephone and day to day office administration
- Respond to customer telephone calls and requests for information
- Maintain customer machine database, with accurate inputting of agreement and service details
- Resolve any customer or agreement queries, in addition to providing sales and customer information
- Process sales orders and support members of the sales team
- Liaise with finance companies regarding credit proposals, settlements and payment of invoiced deals.
- Timely processing of finance and service agreements to obtain prompt payment.
- Ensure service details are entered onto the database in full, accurately and promptly to minimise errors, credits and customer queries
- Provide excellent sales support and customer service
- Process sales orders and support members of the sales team
KEY MEASUREMENTS
- Sales orders processed within 24 hours
- Customer communication acknowledged within 24 hours
SPECIAL REQUIREMENTS
- Numerate with a knowledge of finance company processes preferred
- Ability to prioritise workload and meet deadlines
- Experience of Microsoft Office
- Attention to detail
- Strong communication skills
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Installations Administrator
Location: Bar Hill, Cambridge
Hours: Monday – Friday, 8:30am – 5:00pm with 1 hour for lunch unpaid
Salary: £20,000 – £22,000
Type: Permanent
Start: ASAP
ASL (Automated Systems Group Ltd) has grown to be one of the UK’s Top 3 independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT. With over 7000 customers nationally, we supply the latest technology from many of the world’s leading manufacturers. ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market leading quality, service and reliability.
The role of Installations Administrator is a key role within the Installations Department dealing with processing Sales Orders, planning van routes and driver activity, co-ordinating with customers and internal departments to provide successful installations.
KEY RESPONSIBILITIES
- Ensure install planning is completed and communicated to customers and internal contacts.
- Plan and co-ordinate install & collection transport resource to optimise customer service.
- Maximise forward planning and communication to ensure all agencies are fully informed and able to plan their activities; Customers and all installation stakeholders (Sales, Service, RTM’s, Workshop, etc).
- Ensure transport tasking is fully effective, clearly communicating tasks, working within vehicle payloads, and ensuring non-conformances (failed responses, damaged machines, etc) are followed up.
- Ensure all installation and collection elements are included in arrangements; data removal, papercut, card readers.
- Administer customer requests for collection and relocation of equipment, including customer communication, pricing, call logging & completion, site surveys, invoicing
- Manage return of equipment to third parties in accordance with information provided
- Minimise manual handling risks by early identification of ‘difficult’ installs, and use of third party specialists.
- Take ownership from receipt through to completion of order/request
KEY MEASUREMENTS
- Customer feedback – external customers and engineer teams
- On time delivery and collection of equipment.
- Return of third-party equipment within targets.
SPECIAL REQUIREMENTS
- Geographical knowledge is an advantage
IN RETURN WE OFFER:
- Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
