careers
ASL Careers

Getting to know us

Are you looking for a career? ASL are a fast expanding company who are one of the largest independent managed office services suppliers in the UK. The Company is a market leader in terms of service, quality and reliability. Our growth plans are very ambitious and depend on recruiting the right staff with the right proactive, enthusiastic and dedicated attitude.

At ASL, we want our staff to be part of the business, feel valued and above all enjoy working for us. We actively encourage staff to develop their skills and knowledge providing learning and development opportunities to enable staff to reach their full potential.

Please contact our HR department at [email protected] with your details should you be interested in a career working for a growing business within an ever-changing environment.

Bupa health assessment

Training & development opportunities

Free parking

Life insurance

Pension scheme

Volunteering leave policy

Our current careers

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Full time
Cambridge, Ely
Posted 1 month ago
The Purchasing Administrator is a key role within the team assisting the purchasing department with their day-to-day administration tasks. The Purchasing department is responsible for the buying process across ASL including machines, spares and consumables for photocopiers and telecoms. The ideal candidate for this role is somebody who is conscientious with a high attention to detail. You should be a team player and able to work to deadlines when required to. KEY RESPONSIBILITIES
  • Raising and placing purchase orders on suppliers.
  • Maintaining internal system with latest delivery dates and trying to improve delivery dates where possible.
  • Maintaining relationships with suppliers
  • Creating products on our internal stock management system.
  • Maintain team email inbox ensuring queries and emails are updated and responded to in a timely manner.
  • Overseeing the administration of the stock management systems through to delivery ensuring the database is maintained accurately.
  • Answer queries relating to purchases and outstanding orders from internal departments and stakeholders.
  • Resolving delivery issues with suppliers.
  • Assist with reporting on key KPI and team metrics.
  • General ad-hoc admin duties for the department.
Skills and Experiences:
  • Highly organised and outstanding attention to detail
  • Minimum of 1 years’ experience working within a purchasing/buying department is desirable but not essential.
  • Strong administrative, communication and computer skills.
  • The ability to work independently.
  • Ability to question and make observations.
  • Ability to build rapport and relationship with suppliers and colleagues.
  • Understanding and reacting to changes in demand, supply and logistics.
  • Providing accurate information to other departments in a timely manner.
IN RETURN WE OFFER:
  • Working hours Monday – Friday, 8:30am – 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • Free parking

Job Features

Job Category

Administration & Customer Service

Start:

ASAP

The Purchasing Administrator is a key role within the team assisting the purchasing department with their day-to-day administration tasks. The Purchasing department is responsible for the buying proc...

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Full time
Manchester
Posted 1 month ago
The role of Photocopier Service Engineer will be to efficiently provide excellent on-site technical support to a range of print devices installed at our customers’ premises. The successful candidates customer base will be centred around Manchester. Key Responsibilities:
  • Completion of work within the given response schedule and to a consistently high standard
  • Repair of customer’s equipment at their premises in line with service guidelines set
  • Completion of preventative maintenance either on fault calls or dedicated visit
  • Installation and removal of machines, including basic networking with customer’s system and operator training
  • Management of stock items held
  • Communicating with service control, either by phone or PDA to complete calls within set targets
  • To deliver high standards of customer service
  • Accurate accounting of stock and work time
Key Measurements:
  • Number of good calls per day achieved
  • RTF and Recall rates
  • Mean copies between faults
  • Cost per 10K copies
  • Customer testimonials/complaints received
  • Servicing of machines within budget restraints given
Special Requirements:
  • Minimum of 2 years field experience
  • Sufficient networking skills to install and fault find printing and scanning
  • Good fault-finding skills and methodical working methods.
  • Knowledge of Ricoh and Kyocera devices.
In return we offer:
  • Company car with fuel card. Private mileage will be recharged back to the individual at the prevailing rates issued by HMRC.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Service engineer bonus scheme
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Auto enrolment pension scheme

Job Features

Job Category

Service

Start:

ASAP

The role of Photocopier Service Engineer will be to efficiently provide excellent on-site technical support to a range of print devices installed at our customers’ premises. The successful candidate...

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Full time
Cambridge, Ely
Posted 2 months ago
The Internal Sales Associate is expected to proactively sell products and services to existing customers, in addition to, creating new sales opportunities. Performance will be based on achieving targets set and KPI’s. The internal sales team will create an additional revenue stream for the business and create opportunities to promote ASL and our product offering. Customer information will be provided, however, an amount of prospecting will be required. KEY RESPONSIBILITIES
  • Communicating with customers to understand their needs and requirements and identify sales opportunities.
  • Calling customers and pitching proposed products/services to enhance or replace their current solution.
  • Be able to explain and demonstrate the functions and features of products and services.
  • Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups.
  • Proactively manage existing customer relations, ensuring contracts are always renewed.
  • Upselling products and services offered.
  • Answering customers’ questions, resolving their concerns and providing additional information via calls and emails.
  • Process relevant orders through the system
  • Co-ordinate the delivery of equipment, communicating with all parties involved.
  • Handle contract queries through to resolution and provide information as requested, liaising with relevant teams.
  • Maintaining and improving the database of prospects, identifying new leads.
  • Keeping up to date with product and service information and competitor offers.
  • Attending product training relevant to the role
  • Support the team Manager in driving any improvements or changes.
  • Provide additional administrative support where required.
KEY MEASUREMENTS
  • Achieving set targets
SPECIAL REQUIREMENTS
  • A minimum of one years’ Telesales experience, ideally industry related, not essential
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% TradePoint (B&Q) discount
  • Free parking

Job Features

Job Category

Administration & Customer Service, Sales

Start:

ASAP

Vacancies

4

The Internal Sales Associate is expected to proactively sell products and services to existing customers, in addition to, creating new sales opportunities. Performance will be based on achieving targe...

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Full time, Permanent
Shepperton
Posted 4 months ago
The role will to be deliver and collect printing hardware to customer sites, in addition to associated items such as toner and paper. The role will include keeping workshop and warehouse in good order and upkeep of the company vehicle. The position requires lifting of heavy equipment on a regular basis. KEY RESPONSIBILITIES
  • Delivery of goods to customers as required – hardware and associated items
  • Liaise with the Films administration team to agree delivery schedule and priorities
  • Adhering to the agreed delivery schedule
  • Obtaining customer signatures on delivery
  • Provide excellent customer service
  • Upkeep and maintenance of the Company vehicle
  • Keep workshop and warehouse tidy
KEY MEASUREMENTS
  • Customer satisfaction
  • Number of deliveries per week
SPECIAL REQUIREMENTS
  • Full Driving licence – 3 points maximum
  • Good geographical knowledge
  • Physically fit due to the lifting required
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:30pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • Free parking

Job Features

Job Category

Films

Start:

ASAP

The role will to be deliver and collect printing hardware to customer sites, in addition to associated items such as toner and paper. The role will include keeping workshop and warehouse in good order...

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Full time, Permanent
Remote with regular travel to ASL offices
Posted 4 months ago
The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business. The ideal candidate will have experience in the commercial, industrial, production and public sector arena who is comfortable looking after a large base of customers and able to generate new business who lives within an easy travelling time of Liverpool area. They will have a good level of self-motivation and the ability to work in a competitive environment. KEY RESPONSIBILITIES
  • Achieve Company sales targets, primarily expressed as gross profit
  • Manage the relationships with existing and new customers and interface with key internal functions to ensure customer satisfaction.
  • Generate business leads and opportunities for new and existing accounts using appropriate methods to generate opportunities and follow up – telephone, IT, email. This to include additional solutions to existing customers and winning new customers.
  • Forecast sales performance as required
  • Prepare lease and service documentation and reports and statistical data for accounts and opportunities
  • Attend meetings, trainings, seminars and other sales events
  • Use ASL’s sales databases and applications e.g. Salesforce and Vantage
KEY MEASUREMENTS
  • Gross profit generated
  • Number of business leads and opportunities created and converted to sale
  • Account retention
SPECIAL REQUIREMENTS
  • Valid driving licence
  • Expert negotiating capabilities
  • Strong planning and time management skills
  • Excellent communication and people skills
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:30pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
  • Excellent training & development opportunities within a growing organisation
  • Life insurance
  • BUPA health assessment
  • Employee Assistance Programme
  • Volunteering leave policy
  • Free parking

Job Features

Job Category

Sales

Start:

ASAP

The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business. The ideal candidate will have experience in the comme...

Apply Now

Full time, Permanent
Cambridge, Ely
Posted 5 months ago
The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the internal sales team. KEY RESPONSIBILITIES
  • Process and invoice all sales documentation, primarily, finance and service agreements.
  • Provide administrative support to the sales team and assist with answering telephone and day to day office administration
  • Respond to customer telephone calls and requests for information
  • Maintain customer machine database, with accurate inputting of agreement and service details
  • Resolve any customer or agreement queries, in addition to providing sales and customer information
  • Process sales orders and support members of the sales team
  • Liaise with finance companies regarding credit proposals, settlements and payment of invoiced deals.
  • Timely processing of finance and service agreements to obtain prompt payment.
  • Ensure service details are entered onto the database in full, accurately and promptly to minimise errors, credits and customer queries
  • Provide excellent sales support and customer service
  • Process sales orders and support members of the sales team
KEY MEASUREMENTS
  • Sales orders processed within 24 hours
  • Customer communication acknowledged within 24 hours
SPECIAL REQUIREMENTS
  • Numerate with a knowledge of finance company processes preferred
  • Ability to prioritise workload and meet deadlines
  • Experience of Microsoft Office
  • Attention to detail
  • Strong communication skills
IN RETURN WE OFFER:
  • Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
  • Initially 23 Days annual leave in addition to Bank Holidays
  • Excellent training & development opportunities within a growing organisation
  • Employee Assistance Programme
  • Volunteering leave policy
  • 10% Tradepoint (B&Q) discount
  • Free parking
Benefits:
  • Life insurance
  • On-site parking
  • Store discount
  • Wellness programme

Job Features

Job Category

Administration & Customer Service

Start:

ASAP

The role of Sales Administrator is a key role within the Sales Order Process team processing sales orders, agreements, invoicing, liaising with finance Companies, in addition to supporting the interna...