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Finance Manager
Salary: up to £55,000 - dependent on experience
Full time
Cambridge, Ely
Posted 17 hours ago
The role of Finance Manager is a key role within the team dealing with maintaining accurate records and the production and presentation of financial information. You will assist in the monthly financial cycle by providing accurate and timely information. The capacity to provide office support to the Finance team as well as the flexibility in the work are essential.
The ideal candidate will have knowledge about accounting, finance and professional attitude to work under pressure. We are looking for an ambitious individual, who has excellent organisational and problem-solving skills. You must possess good computer knowledge and have an expertise in Microsoft Excel (V-look ups and Pivot Tables) and other computer related skills.
KEY RESPONSIBILITIES
- Preparation of monthly management accounts (including month end processes).
- Supporting Head of Finance in preparing Board packs and KPI’s.
- Maintaining and reconciling Balance Sheet movements and conduct key balance reviews.
- Data analysis and reviewing performance against targets.
- Support year-end statutory accounts and audit process.
- Qtr. VAT return preparation and submission.
- Short term cash forecast.
- Fixed Assets maintenance.
- Business partner to internal stake holders.
- Provide cover for Head of Finance.
- Any other ad hock tasks.
- Creating reports, financial modelling.
- Stock reporting.
- Assist with submission of national statistical returns
- Timely and accurate reporting
- Meeting pre-defined KPI’s and month end timescales.
- Qualified Accountant (CIMA, ACA, ACCA, BTEC).
- Proactive approach with good problem-solving skills.
- Methodical with an eye for detail.
- Preferred experience in a commercial environment.
- Ability to deliver to tight deadlines.
- Strong communication skills
- Excellent computer skills, MS Excel.
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- Free parking
Job Features
The role of Finance Manager is a key role within the team dealing with maintaining accurate records and the production and presentation of financial information. You will assist in the monthly financi...
Meter and Billing Administrator
Salary: up to £23,000
Full time
Cambridge, Ely
Posted 2 weeks ago
The role of Meter & Billing Administrator is varied, with a focus on the collection and administration of meter readings and collection methods, coupled with service invoicing.
KEY RESPONSIBILITIES
- Co-ordinate and manage the collection and processing of meter readings to enable service invoicing.
- Assist with raising of service invoices, including Cost per Copy (CPC), periodic, minimum and rental charges.
- Manage and administer meter reading collection methods, updating the database accordingly.
- Promote automated methods for processing meter reading and service requests such as software, portals, web, etc.
- Liaise with the ASSIST team on portal support issues/requests for meter readings.
- Send and process email meter reading requests - initial and final reminder.
- Handle meter reading and service invoice queries through to resolution and provide information as requested, liaising with Sales Administration and Sales team.
- Processing of meter reading and service related credit notes as required.
- Administer and provide meter readings for third party service provision.
- Maintain and update service records with relevant contact information.
- Communicating with both internal and external customers.
- Support the Customer Success team where required.
- Provide additional administrative support where required.
- Meeting deadlines and KPI’s.
- Acknowledgement requests and queries within 24 hours.
- Contract and invoicing management.
- A minimum of one years’ administrative experience.
- Strong communication and customer skills.
- A passion for providing excellent customer service.
Job Features
The role of Meter & Billing Administrator is varied, with a focus on the collection and administration of meter readings and collection methods, coupled with service invoicing. KEY RESPONSIBILITIE...
Films & Specialist Rental Sales Associate
Salary: £23,000
Full time
Cambridge, Ely
Posted 1 month ago
The role of Films & Specialist Rentals Sales Associate is responsible for the processing and administration of rental contracts. This includes co-ordinating installation of equipment and setting up rental agreements, along with any third-party arrangements. A key element of the role is to liaise and communicate with the Films & Specialist Rentals Operations Lead and Sales teams.
KEY RESPONSIBILITIES
- Process sales documentation and administer contracts relating to the rental and service of equipment.
- Support the Films & Specialist Rental Sales Manager in driving any improvements or changes.
- Co-ordinate the delivery of equipment, communicating with all parties involved.
- Assist the billing team with the collection and processing of meter readings to enable service invoicing.
- Raising of invoices, including rental charges, Cost Per Copy (CPC), periodic charges, minimum billing and other ad hoc charges
- Invoicing of chargeable consumable items and service requests.
- Handle contract queries through to resolution and provide information as requested, liaising with relevant departments.
- Assist with invoice query resolution, including processing of credit notes.
- Administer, set up and maintain service agreements and arrangements for third party service provision.
- Assist the Customer Success team with handling requests for service and consumables.
- Assist the Billing team with meter reading collection for invoicing.
- Maintain and update service records with relevant service and contact information.
- Communicate with both internal and external customers, including the sales team.
- Provide additional administrative support where required.
- Meeting departmental deadlines and achieving objectives
- Accurate and timely query resolution
- Acknowledge requests and queries within 24 hours
- Meeting departmental KPI’s and achieving objectives
- Acknowledgement requests and queries within 24 hours
- Contract and invoicing management
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Physical, mental and emotional wellbeing support for you and your family
- Volunteering leave policy
- 10% TradePoint (B&Q) discount
- Free parking
Job Features
The role of Films & Specialist Rentals Sales Associate is responsible for the processing and administration of rental contracts. This includes co-ordinating installation of equipment and setting u...
Office Assistant
Salary: £24,000 - £25,000
Full time
Liverpool
Posted 1 month ago
The role of Office Assistant is to support our Northern customer base whilst liaising with Head Office to ensure customers have a smooth experience.
KEY RESPONSIBILITIES
Office Admin:
- Provide excellent customer service both internally and externally communicating professionally at all times, using a variety of communication methods.
- Handle inbound telephone calls and process customer requests.
- Handle and process requests for service and consumables using a variety of different methods -e.g telephone, email, portals, website
- Work with the ASSIST and dispatch teams to effectively respond to service requests.
- Promote automated methods for processing meter reading and service requests such as software, portals, web, etc.
- Promote ASL’s products and services e.g ECO boxes,
- Maintain and update customer records with relevant current information.
- Provide customer support when and where required.
- Respond to customer requests efficiently and provide a high level of customer service.
- Day-to-day general office duties for example handling mail, looking after plants, keeping communal and kitchen area tidy.
- Liaising with Head Office to order kitchen supplies and office equipment including stationery and stock replenishing.
- Greet visitors and provide hospitality for meetings.
- Deal with Customer queries, either directly or by identifying and passing them on to the relevant business area within the Company.
- Being the bridge between the Northern Office and Head Office.
- Be an all-round team member who will be willing to get involved in issues and areas outside of their specific job role as required.
- Documents sent to Head Office within set time constraints.
- Lease documents completed within set time constraints.
- Answer queries and correspondence within 24 hours.
- A strong administrator with at least 2 years’ experience
- Knowledge of lease processes
- Excellent communication skills
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Physical, mental and emotional wellbeing support for you and your family
- Volunteering leave policy
- 10% Tradepoint (B&Q) discount
- Free parking
Job Features
The role of Office Assistant is to support our Northern customer base whilst liaising with Head Office to ensure customers have a smooth experience. KEY RESPONSIBILITIES Office Admin: Provide excellen...
Customer Success Associate
Salary: up to £23,000
Full time, Part time
Cambridge, Ely
Posted 1 month ago
The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day to day operation of the business..
KEY RESPONSIBILITIES
- Provide excellent customer service both internally and externally communicating professionally at all times, using a variety of communication methods
- Take part in product and solution training to understand customers queries
- Handle a high volume of inbound telephone calls, processing customer requests
- Handle and process requests for service and consumables using a variety of different methods -e.g telephone, email, portals, website
- Assist with the collection and processing of meter readings, with a focus on automated methods
- Review and administer the use of manufacturer portals to assist with service delivery and meter reading input
- Respond to queries and issues for service provision involving third parties e.g DP
- Assist with monitoring and handling multiple email inboxes, portals alerts, workpools and related input
- Work with the ASSIST and dispatch teams to effectively respond to service request
- Promote automated methods for processing meter reading and service requests such as software, portals, web, etc
- Promote ASL’s products and services e.g ECO boxes,
- Maintain and update customer records with relevant current information
- Provide customer support when and where required
- Work to create a Customer Experience review objective
- Meeting departmental deadlines and achieving objectives
- Accurate and timely query resolution
- Acknowledge requests and queries within 24 hours
- Strong communication skills
- A passion for providing excellent customer service
- Good team player, demonstrating flexibility and adaptability
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Employee Assistance Programme
- Volunteering leave policy
- 10% TradePoint (B&Q) discount
- Free parking
Job Features
The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day to day operation of the business.. KEY RESPONSIBILITIES Provi...
Credit Controller
Salary: Dependent on experience
Full time
Cambridge, Ely
Posted 1 month ago
The role of Credit Controller is a key role within the team dealing with the management of the cash inflow of the business and building relationships with customers.
KEY RESPONSIBILITIES
Credit Control:
- Contribute to the organisation's cash flow by minimizing overdue payments.
- Issue accurate and timely invoices to customers.
- Ensure that invoices are clear, complete, and compliant with relevant regulations.
- Analyse financial data, credit reports, and payment histories to make informed credit decisions.
- Contact customers to follow up on outstanding balances and resolve payment discrepancies.
- Implement effective collection strategies to reduce overdue payments.
- Build and maintain positive relationships with customers while ensuring the prompt resolution of payment issues.
- Enhance and maintain regular communication with sales teams and other relevant departments to gather information on customer accounts.
- Provide timely updates on credit-related issues to management.
- Ensure compliance with legal requirements in credit management practices. Evaluate the creditworthiness of new and existing customers.
- Prepare and present regular reports on the status of customer accounts, collections, and credit risk.
- Report on query management
- Previous experience in a similar role
- Strong communication skills.
- Excellent numerical and problem-solving skills.
- A passion for providing excellent customer service and results driven
- Professional, confident and diplomatic when liaising with others
- Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays
- Excellent training & development opportunities within a growing organisation
- Physical, mental and emotional wellbeing support for you and your family
- Volunteering leave policy
- 10% Tradepoint (B&Q) discount
- Free parking
Job Features
The role of Credit Controller is a key role within the team dealing with the management of the cash inflow of the business and building relationships with customers. KEY RESPONSIBILITIES Credit Contro...
CIP Account Manager
Salary: Dependent on experience + commission/bonus scheme
Full time, Permanent
Remote with regular travel to ASL offices
Posted 9 months ago
The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business.
The ideal candidate will have experience in the commercial, industrial, production and public sector arena who is comfortable looking after a large base of customers and able to generate new business who lives within an easy travelling time of Liverpool area. They will have a good level of self-motivation and the ability to work in a competitive environment.
KEY RESPONSIBILITIES
- Achieve Company sales targets, primarily expressed as gross profit
- Manage the relationships with existing and new customers and interface with key internal functions to ensure customer satisfaction.
- Generate business leads and opportunities for new and existing accounts using appropriate methods to generate opportunities and follow up – telephone, IT, email. This to include additional solutions to existing customers and winning new customers.
- Forecast sales performance as required
- Prepare lease and service documentation and reports and statistical data for accounts and opportunities
- Attend meetings, trainings, seminars and other sales events
- Use ASL’s sales databases and applications e.g. Salesforce and Vantage
- Gross profit generated
- Number of business leads and opportunities created and converted to sale
- Account retention
- Valid driving licence
- Expert negotiating capabilities
- Strong planning and time management skills
- Excellent communication and people skills
- Working hours Monday - Friday, 8:30am - 5:30pm with one hour for lunch, unpaid.
- Initially 23 Days annual leave in addition to Bank Holidays rising to 26 after 5 years service
- Excellent training & development opportunities within a growing organisation
- Life insurance
- BUPA health assessment
- Physical, mental and emotional wellbeing support for you and your family
- Volunteering leave policy
- Free parking
Job Features
The role of Commercial and Industrial Printing (CIP) Account Manager is a key role within the team generating income and revenue for the business. The ideal candidate will have experience in the comme...