Extensive services from ASL

Our service performance levels are measured in real time, with the objective of delivering a “best in class” service. Our current average service delivery metrics across the UK are:

98.8% up time across our whole installed base

Average call response across the UK is 3hrs 38mins (under 2.5hrs in London)

97.5% first time fix from our field technicians

More than 20% of faults cleared remotely

Unique ASL Customer Portal with real time data

ASL’s award winning service recognised by Kyocera
How we achieve 98% uptime for managed print clients across the country

Payment Plans

We offer a comprehensive range of payment methods for all of our products and services.

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Meter Readings

To submit a meter reading fill out our form and one of our expert team will be in touch.

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Intelligent Service

Our leading-edge IT systems deliver a real time INTELLIGENT SERVICE to provide a bespoke, quality, cost-effective service, delivered against agreed performance levels.

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Book an Engineer

To book an engineer please fill out the form or give us a call and our expert team will be able to help.

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Toner Request

Running out of toner? Not a problem, fill out our toner request form and we will be in touch.

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Remote Support

Welcome to our remote support page. If you are having problems our support engineers can connect to you to help resolve the any issues you may be experiencing.

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