ASL engineers Andrew Dale (Walker), Tony Connor (Kent) and Del Clack (Gatwick) have successfully made it through to the final of the Kyocera Service Awards 2019 making three of the five finalists ASL representatives. ASL’s investment in a dedicated trainer and training facility demonstrates its commitment to providing guaranteed high-level of customer service.
Nigel Allen, marketing director at ASL said, “We are thrilled that three out of the five finalists represent ASL. This goes to show the extent of our technicians’ knowledge and expertise when it comes to servicing and supporting our customers. Continuing to invest in training gives employees opportunities to strengthen their skillset and enables ASL to offer first-class service for our customers.”
The annual competition, hosted by Kyocera Document Solutions UK, is designed to celebrate and reward the skills and knowledge of its expansive network of partners. It identifies the best service technicians in EMEA by putting technicians through their paces during a series of stages. The next stage will be held on Thursday 29th August and qualifiers will endure a series of questionnaires and practical fault finding on a range of machines and solutions.