Corporate longevity is on the decline. Of the world’s biggest companies today, the average age is less than 25 years.

While growth remains the biggest priority for CEOs, according to According to Gartner’s 2020 CEO and Senior Executive Survey, growth remains the biggest priority for CEOs and is becoming harder to achieve. Technology buyers base their decisions on a far greater number of proof points than ever before. To appeal to the modern buyer, technology doesn’t need to just do its job; it must be secure, and the manufacturing process must be sustainable. For hardware located in a shared workplace, we can add easy-to-clean as another key attribute that buyers will likely start to look for in the post-pandemic world.

This year, Lexmark is commemorating 30 years of success. On March 27th 1991, Lexmark Inc., was formed as a spinoff of IBM’s printer, typewriter and keyboard operations. Thirty years later, Lexmark are a recognized global imaging technology leader, serving customers in 170 countries.

Lexmark’s longevity is attributed to their customer focus. Very early in Lexmark’s history, their vision was established as “Customers for Life.” Nearly 30 years later, that commitment to customers is part of their DNA and reflected in the current vision statement: “We help customers make a lasting impression on their world.”

This commitment is the reason that Lexmark puts sustainable product development and design at the heart of everything they do – alongside providing industry-leading solutions for customers that are accessible, durable, and secure as standard.

Lexmark’s focus on the customer permeates every aspect of the company. In fact, the highest honour a Lexmark employee can earn is the coveted “Lasting Impression” award, given annually to employees who have provided outstanding customer service to make a positive impact on their customers. It’s also why so many of Lexmark’s staff have been with the company since its early days.

Lexmark are proud of being both a great place to work and a great company to work with for their partners and customers. 30 years is an achievement they want to celebrate.

In honour of their 30th year, Lexmark are launching a series of blog posts in which they’ll share some of the ways their customer focus has contributed to longevity, examining stories in accessibility, durability, digital transformation, security, sustainability, IoT and industry expertise.

Corporate longevity is hard to achieve, and this series will show how Lexmark’s commitment to growth and collaboration between their partners and customers have ensured Lexmark has continued to be a print industry leader for the last 30 years, and how they plan to remain a leader for the next 30 years as well.

Lexmark

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