Latest news

ASL Group’s approach to MPS Services

Managed print services (MPS services) are a great way for businesses to cut the cost of their printing, and to be able to easily budget for printing costs. A good MPS will also ensure the business has maintenance and back-up in place if something needs repairing.

Not only that, but instead of your IT team spending a whole lot of their time sorting out printer problems, they can leave all that to us and concentrate on keeping your business network running smoothly and securely.

If you’re thinking of changing over to managed print services, and are wondering how it works and what we’ll do for you, read on:

Initial enquiry

MPS services
You’ll initially speak to one of the members of our friendly team to discuss your needs, and we’ll then arrange to work with you and get a thorough understanding of where you are currently with your printing arrangements and where you want to be.

Our team will work with you to ensure we understand your printing needs right across your business. We’ll find out how you currently do your printing, and look at where an MPS can make improvements and bring you a printing solution that your business will really benefit from.

We’ll never try to push a pre-made solution onto you. Every MPS service we set up is bespoke and tailored fully to your individual requirements. We’ll look at where we can make cost savings for you, and where we can improve your printing processes and increase efficiency.

Should it benefit your business, we can also look at moving to cloud computing or moving from paper to a digital document solution, to help you automate and improve your processes. Or if you don’t have a complete print strategy, we can help you set that up and implement it.

You’ll get to choose what you need from our range of photocopiers, colour or mono printers, large format printers, duplicator printers and even franking machines.

And when we’re done, we’ll provide you with transparent costings that show you exactly how much you’ll pay, and what you’ll get.

We can simply help you choose the right printing arrangements for your company, deliver what you need and install everything, so your printers are communicating with your network, or we can also train your staff to ensure everyone gets the most out of the new system. Printers and photocopiers are increasingly sophisticated, with far more functions nowadays than just being able to staple and hole punch. We think staff benefit from thorough training so they understand all the functions available to them and can apply what they’ve learned to their jobs, and that can only benefit your business.

We supply equipment from some of the leading print companies in the world, including Canon, Epson, HP, Ricoh and more, so you can be sure you’re getting the very highest quality solution.

MPS services installation

MPS services

Once we’ve sorted out your print solution and you’re happy with everything, we’ll book our engineers to come out and install everything for you. You won’t need to do a thing but enjoy your new printers.

We install everything you need from hardware to software, and set everything up so that your printers talk to your network. If you need cloud printing services or print queues, we’ll do those too.

And you’ll get full analytics so you can see where the heavy print usage is and keep your eye on how everything is working. You can even set up printing limits for your staff so you can budget and manage what is being used, either daily or weekly.

Ongoing support

MPS services

We don’t leave you on your own once we’ve installed everything. MPS services can include everything from ongoing maintenance and repairs to document management and storage, archiving and retrieval.

Again, the service we provide is shaped around what your business needs.

You’ll have your own maintenance agreement that spells out exactly what you can expect, and we have a brilliant UK-based support team (if we do say so ourselves!) that will have you up and running again in no time if there’s a problem.

If you need an engineer to come out, all you have to do is follow the link on our website to book someone (https://asl-group.co.uk/book-an-engineer/), or if you want to talk a problem through before you call an engineer, get in touch with our remote support team (https://asl-group.co.uk/remote-support/) who’ll be happy to help.

Whether it’s booking a hardware upgrade or simply ordering toner, our team are with you for the long haul.

And we’ll even help you make your printing environmentally-friendly, with our PaperCut software that can help you save paper, track and set quotas, and print from mobile, all backed up with practical and helpful reports to give you all the information you need on how your print solution is working for you.

Want to get your own managed print services (MPS services), start saving money and become more efficient? Give ASL Group a call on 0845 207 7000.

Andrew HoyleASL Group’s approach to MPS Services