Project Description

St. Luke’s Hospice

St. Luke’s Hospice is an Essex-based charity that was established in 1983. Its mission is to provide compassionate care to people whose illnesses are no longer curable. They offer a long list of services, from in-patient care to counselling and support for young people.

As of 2016, they had opened 11 shops, and still today most of the income needed each year comes from their own fundraising events, public donations, legacies, and their shops.

Website | Essex | Healthcare Charity

Challenge

The immediate objective at St. Thomas Aquinas was to centralise and reduce printing, which included rationalising its fleet of devices with various needs.

St. Luke’s Hospice

St. Luke’s Hospice is an Essex-based charity that was established in 1983. Its mission is to provide compassionate care to people whose illnesses are no longer curable. They offer a long list of services, from in-patient care to counselling and support for young people.

As of 2016, they had opened 11 shops, and still today most of the income needed each year comes from their own fundraising events, public donations, legacies, and their shops.

Website | Essex | Healthcare Charity

Challenge

The biggest challenge at St. Luke’s Hospice was the level of security. They are dealing with confidential client information daily, so security is of the utmost importance.

Solution

  • Kyocera hardware
  • MyQ

Benefits

  • Cost savings
  • Reduction in service requests and paper jams
  • Significant reduction in wastage
  • Confidential documents are no longer left on the device using PIN release
  • The ability to print from any office location
  • No complaints from staff with usability issues with a simplified, uniform interface
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“We walked away from your demonstration very impressed, you had pre-configured it to show us how it works. You listened to what we said, and it was slick. It addressed the issues we discussed, not just an off the shelf demo, it was very professional.”

Mark, St. Luke’s Hospice

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