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Four reasons to use telephony services

No business can thrive without effective communication. For most businesses, primary method of communicating with the outside world is the telephone. Therefore, for many businesses, it is vital that their telephony services work constantly, and will not let them down at the crucial moment. At ASL Group, our telephony services aim to make your company’s communications more streamlined and reliable. ASL Group have partnered with Gamma and Nuvem to offer telephony solutions that takes your entire corporate phone network and places it on the Cloud. This has a myriad of benefits, which are detailed below.

Here are four reasons to contact ASL Group to enquire about telephony services for your business:


You are in full control

When you sign up to telephony services from ASL Group, you are given access to a piece of software that gives you full control over your telephony network. You are able to choose how many channels you need, what features you want, and how resources are deployed. You are able to keep an eye on your usage over time, and adjust the package you are on accordingly. For example, if your company is growing at a fast rate, you may require more phones to be connected to the network in anticipation of new hires joining. In this case, you would be able to scale up your package quickly and easily to cope with demand. The same goes for the opposite too; scaling down your package is easy as well if you feel like you might be paying too much.


It is cheaper


When you take out a telephony services package with ASL Group, you don’t need to invest in new hardware. All of the hardware used to run your network is kept off site, so you don’t have to install it at your premises. A particularly popular cost-saving feature of telephony services is the provision of free internal calls. This allows you to call anyone within your organisation free of charge – even if your contact is based in a different city, or even a different country. Calling the New York office has never been easier.


It is more convenient


Telephony services are convenient for a number of reasons. Firstly, it is incredibly flexible, and can incorporate all of the exisiting hardware you already own. Landline phones and mobile phone can both be integrated into the system with ease, which lets you plug in and go from day one. No waiting for new hardware to be delivered. Telephony services also free up your IT team from taking part in phone network maintenance, which frees them up to work on their core tasks; the system is maintained by us remotely. Essentially, telephony services from ASL Group take all the difficult parts of telephony out of your hands, leaving you with more time and resources to focus on your core business tasks.



It’s consistent


For any business, consistency of communications is important. If you’ve ever been at work when the internet or phone server has gone down, you will understand this more than most. With ASL Group telephony services, your service will never go down, even if your entire office suffers a power cut. We can quickly and easily have your server rerouted to another site, or to you and your staff’s mobile phones, so that you won’t miss an important call even if the worst happens.

To enquire about how ASL Group can make communication work for your business, call us on0333 577 2834, email us at [email protected], or visit our contact page here:

Andrew HoyleFour reasons to use telephony services
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ASL Group’s approach to MPS Services

Managed print services (MPS services) are a great way for businesses to cut the cost of their printing, and to be able to easily budget for printing costs. A good MPS will also ensure the business has maintenance and back-up in place if something needs repairing.

Not only that, but instead of your IT team spending a whole lot of their time sorting out printer problems, they can leave all that to us and concentrate on keeping your business network running smoothly and securely.

If you’re thinking of changing over to managed print services, and are wondering how it works and what we’ll do for you, read on:

Initial enquiry

MPS services
You’ll initially speak to one of the members of our friendly team to discuss your needs, and we’ll then arrange to work with you and get a thorough understanding of where you are currently with your printing arrangements and where you want to be.

Our team will work with you to ensure we understand your printing needs right across your business. We’ll find out how you currently do your printing, and look at where an MPS can make improvements and bring you a printing solution that your business will really benefit from.

We’ll never try to push a pre-made solution onto you. Every MPS service we set up is bespoke and tailored fully to your individual requirements. We’ll look at where we can make cost savings for you, and where we can improve your printing processes and increase efficiency.

Should it benefit your business, we can also look at moving to cloud computing or moving from paper to a digital document solution, to help you automate and improve your processes. Or if you don’t have a complete print strategy, we can help you set that up and implement it.

You’ll get to choose what you need from our range of photocopiers, colour or mono printers, large format printers, duplicator printers and even franking machines.

And when we’re done, we’ll provide you with transparent costings that show you exactly how much you’ll pay, and what you’ll get.

We can simply help you choose the right printing arrangements for your company, deliver what you need and install everything, so your printers are communicating with your network, or we can also train your staff to ensure everyone gets the most out of the new system. Printers and photocopiers are increasingly sophisticated, with far more functions nowadays than just being able to staple and hole punch. We think staff benefit from thorough training so they understand all the functions available to them and can apply what they’ve learned to their jobs, and that can only benefit your business.

We supply equipment from some of the leading print companies in the world, including Canon, Epson, HP, Ricoh and more, so you can be sure you’re getting the very highest quality solution.

MPS services installation

MPS services

Once we’ve sorted out your print solution and you’re happy with everything, we’ll book our engineers to come out and install everything for you. You won’t need to do a thing but enjoy your new printers.

We install everything you need from hardware to software, and set everything up so that your printers talk to your network. If you need cloud printing services or print queues, we’ll do those too.

And you’ll get full analytics so you can see where the heavy print usage is and keep your eye on how everything is working. You can even set up printing limits for your staff so you can budget and manage what is being used, either daily or weekly.

Ongoing support

MPS services

We don’t leave you on your own once we’ve installed everything. MPS services can include everything from ongoing maintenance and repairs to document management and storage, archiving and retrieval.

Again, the service we provide is shaped around what your business needs.

You’ll have your own maintenance agreement that spells out exactly what you can expect, and we have a brilliant UK-based support team (if we do say so ourselves!) that will have you up and running again in no time if there’s a problem.

If you need an engineer to come out, all you have to do is follow the link on our website to book someone (, or if you want to talk a problem through before you call an engineer, get in touch with our remote support team ( who’ll be happy to help.

Whether it’s booking a hardware upgrade or simply ordering toner, our team are with you for the long haul.

And we’ll even help you make your printing environmentally-friendly, with our PaperCut software that can help you save paper, track and set quotas, and print from mobile, all backed up with practical and helpful reports to give you all the information you need on how your print solution is working for you.

Want to get your own managed print services (MPS services), start saving money and become more efficient? Give ASL Group a call on 0845 207 7000.

Andrew HoyleASL Group’s approach to MPS Services
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How to ensure business efficiency over the Christmas period

When the festive season arrives, for some staff members, the focus on work can slip. From festive parties to lost productivity, the last two weeks of the year can often be the least productive, which can . However, there are steps that business owners can take to minimise the potentially damaging effects of the holidays on productivity. At ASL we want to help you maximise productivity, so here are five top tips for improving motivation and output over the festive season.

1. Understand workload and time pressure

business efficiency

For many businesses, December means carrying out the same amount of work in fewer days. This means that your staff members may feel under pressure, and struggle to complete all of their tasks leading to stress and lowered productivity. You should take the time to see where other team members might be able to lighten their load, ensuring that the burden isn’t falling on just a few members of staff. This should result in greater efficiency across the board.

2. Allow for flexible working

business efficiency

It has long been proven that flexible working can increase productivity, and this is never truer than over the festive season. With social events, the nativity show, shopping deadlines and of course, the effects of midweek drinking, there are a large number of places employees would rather be than the workplace. The festive season is well known for provoking unnecessary ‘sick days’ but flexible working could dramatically reduce sickness and absence in your workplace. Employees will be less likely to phone in sick to work if they know they can come in a few hours later, and make up their time at a later stage, or prior to their social activity. If you are unable to allow flexible working in your workplace, try to be as accommodating as possible of employees request. No parent wants to miss their child being the star of the show, for example!

3. Create a positive atmosphere

business efficiency

While getting into the festive spirit can be seen as a distraction from work, under the right circumstances a positive atmosphere can in fact improve workers motivation. Try setting team goals to be completed before the Christmas party, incentivise workers with Christmas gifts or early finishes if all work is completed and to a high standard. Encourage your employees to go above and beyond for your clients, because after all it is Christmas.

4. Be strict but fair about alcohol

business efficiency

At this time of year, it is essential to have a clear policy around alcohol consumption. Clearly it is not appropriate to consume alcohol at work, but what about a midweek Christmas party hosted by an important client or supplier, after which your staff may be left feeling worse for wear? It can be useful to set out clearly the expectations of employees with regards to alcohol, including with hangovers and sick days. While you want to be understanding, you don’t want any colleagues trying to take advantage of this.

5. The Christmas Party

business efficiency

When it comes to the Christmas party, employees can get carried away. Between half-days to ‘get ready’, all of the workplace discussion beforehand, and the after-effects of too much alcohol, so much of December’s valuable working time can be lost to the Christmas party. Try having your Christmas party at the weekend if you are particularly busy, or if this is not possible (or your business is open weekends) set out clear rules and expectations. Try to start the festivities early so that employees can be home at a reasonable time and find out who the non-drinkers are – they will be your star players the morning after!

To find out how ASL Group can help improve your business efficiency by carrying out managed print services, contact us today:


Andrew HoyleHow to ensure business efficiency over the Christmas period
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The history of printing in the computer age

Many people do not realise how long computer printers have existed for. While early printers were obviously nowhere near as sophisticated as the printers we use today, it’s still astounding to think that computer printers were being developed way back in the 1930s. It’s taken almost 80 years for computer printing to evolve to where it is today, so let’s take a look back at the history of printing to find out how we got here.

The birth of Xerox

history of printing
1938: The history of printing begins in 1938 when Chester Carlson invented electrophotography, which is the dry printing process we know today as a Xerox. This device paved the way for later laser printers, including the world’s first laser printer, EARS.

The age of discovery

history of printing

1953: Remington-Rand developed the world’s first high-speed printer, to be used with the Univac computer.

1957: IBM markets the world’s first dot matrix printer. This is also the same year that the dye-sublimation printer is first sold.

1969: EARS, the world’s first laser printer, was developed at the Xerox Palo Alto Research Center. The EARS printer took the electrophotography technology of the Xerox copier and added a laser beam to it.

Commercial printing takes off

history of printing

1976: A huge landmark in the history of printing, this year IBM installed the first IBM 3000 Printing System in the accounting office of F.W. Woolworth. The IBM 3000 was the world’s first high-speed laser printer, operating at speeds exceeding 100 prints per minute. This was the first printer to fuse electrophotography and laser technology.

1977: Just a year later, the world’s first xerographic laser printer was developed. The Xerox 9700 Electronic Printing System, which has clear historical roots in the EARS printer, was one of the first printers to make use of modern techniques including page-formatting software and laser scanning optics.

1984: Hewlett-Packard release the LaserJet laser printer for $3,600. Apple release the Laser Writer just one year later. Throughout the 80s and 90s, laser technology takes off, and laser printers quickly become better, cheaper, and more readily available to all kinds of businesses.

1992: The LaserJet 4 printer was marketed by Hewlett-Packard. This is the first laser printer to offer a resolution of 600 x 600 dots per inch, a huge increase on earlier laser printers.


The rise of home printers

history of printing
1998: While the first inkjet printer actually came on to the market in 1976, the initial product failed to make waves. However, in 1998, Hewlett-Packard released the Deskjet Inkjet printer, which became hugely popular in the home consumer market. It sold for a mind-blowing £700.

Inkjet printers have, of course, become much cheaper since 1998, and are now a staple in home offices around the world. While the printing quality of inkjet printers doesn’t match that of laser printers or toner printers, they successfully fill the gap in the market for low-cost home printers to this day.

Modern printing

history of printing

Today, we use a variety of printers – toner, laser and inkjet – which can all be traced back to these early inventions. Consumer home printing is now increasingly common, with many homes in the western world owning at least one printer, while laser and toner printers are still used by most big businesses and companies.

Technology is still moving on every year; many modern printers can now communicate with other media such as software or memory sticks via Bluetooth and Wi-Fi, and the rise of 3D printing is currently changing the limits of what we, as a society, think that printing can do.

Interested in taking advantage of the best modern printing methods for your business? Get in touch  with ASL Group today to find out how our managed print services could help you:


Andrew HoyleThe history of printing in the computer age
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How to audit your current print processes

Increased productivity, reduced operational costs, stronger security and improved environmental sustainability are things that all businesses desire. But how exactly do you go about getting them? Believe it or not one of the best ways to achieve all of these things is to streamline your current printing processes. One way you can achieve this is managed document solutions, but there are other ways too.

If you’re anything like most businesses you have probably never given the print environment of your company a second thought. The chances are your current document management systems evolved as your company grew, with printers being replaced and reassigned without thinking about the cost and efficiency implications.

As a result, through no fault of your own, your printing environment has become inefficient and costly to run. But by assessing your current print processes, right-sizing your printer fleet and implementing a document management system that brings together your print, copy, mail and imaging requirements, you can make significant improvements to the productivity, efficiency and security of your office. So how exactly do you go about assessing your print processes?

Establish cost per page

managed document solutions

The very first thing you need to establish is how much it costs to print and copy for each member of your organisation. If you don’t know the answer to this already, you may be surprised how high the cost actually is. A simple way of doing this is to divide the cost of the ink/toner cartridge by the manufacturers recommend yield for the cartridge, then adding in the cost of paper.

However, if you use this method, you should be aware that manufacturer page yields are based on 5% page coverage, a full page of text usually contains 10% coverage, for images it can be as much as 100% coverage. So using this method may underestimate your print costs by quite some margin.

A more accurate way to establish per page costs is to look at your print costs for the previous three months. You will need to take into account the number of pages printed, the cost of leasing print equipment, the amount of paper consumed and the volume of ink used. This information should allow you to establish an accurate estimate of your print costs for each user.

Carry out a document needs assessment

managed document solutions

Now you know your per page print costs you need to carry out a document needs assessment. This process starts with quantitative and qualitative data collection analysis of your current print/copy processes, business and user requirements and hardware specifications. The aim of this document is to identify areas for improvement. You should take each individual user group and establish their current print volume, device utilization, document type, the number of users in the group and any challenges they are currently experiencing.

Once this process is complete you should have a clear idea of the type of printing each group does and what steps you need to take to improve performance. For example; would a duplex printer help reduce costs in the marketing department, do they really need a colour printer in accounts, would an inkjet be more efficient than a laser for reception etc. You should be able to answer all these questions and more following your document needs assessment.

Design an office output strategy

managed document solutions
Once your document needs assessment is complete you are ready to put it all together and create an office output strategy. This document should take into account the goals of your business, including growth projections, as well as comparing the various cost of ownership models, such as leasing equipment vs. owning outright vs. managed print services.

Your office output strategy should also identify the most efficient printer for each print group. You can easily do this using the information gleaned in your document needs assessment. Don’t forget to take into account any growth projections you envisage, you don’t want your new printer to become obsolete 18 months after installation.

New printers also mean access to new technology, such as smart power management which switches the printer off when it is not in use and document routing services which can send faxes straight to the recipients’ inbox. New print technology also reduces the amount of toner required to complete jobs and is made from the more environmentally friendly material.

ASL Managed document solutions

managed document solutions
If you would like more advice assessing your current print processes, ASL Group can help. We are specialists in delivering a range of document management solutions including; managed print services, managed document services, print management as well as, on-premise, cloud and hybrid solutions. So no matter how complex your current printing environment our specialists can help. Get in touch with us here:

ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients by providing managed document solutions



Andrew HoyleHow to audit your current print processes
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How to cut costs on your printing

To help avoid sending your printing costs soaring, and for tricks and tips on how to cut your printing costs, we’ve put together a brief guide below.

1. Get your printer settings correct

printing costsThere are a variety of things you can put in place on your actual printer to help save costs. One technique is using draft mode for personal prints and notes. If what you’re printing is for your use or only for filing, then use draft mode. It may mean the text appears a little less sharp or darker colours appear slightly lighter, but it can halve the amount of ink you use and actually increase the speed with which your printer works.

Where possible, stick to greyscale printing, because colour cartridges cost more than black ones. The greyscale mode will slash the cost to print each page. Another trick is to print on both sides, when possible. This will halve the amount of paper you use, thus reducing both paper and ink costs.

2. Reduce the number of printers used and cut printing costs

printing costsRunning lots of small printers can increase your costs. This is not just because of the increased cost of printer cartridges but also the immense burden this puts on the IT support department of any business.

By rationalising the number of printers to an optimum level, you can streamline your office efficiency, while still making beneficial savings. For example, an A4 colour print could cost as much as 40p with a standard desktop printer. However, by using a multi-functional laser-style printer, this cost can be slashed to as low as 4p.

3. Change to managed print services

printing costsManaged Print Services (MPS) are increasing in popularity with businesses opting to reduce the cost of printing. Managed Print Services deliver a tailored solution for your business and provide a single cost for all of your printing needs, including support and maintenance provided as part of the package.

Not only will you save money on your printing costs by reducing your paper usage, you’ll reduce your consumable and hardware costs, too, and take your business one step closer to becoming green.

4. Only print what’s necessary

printing costsThe problem with unmanaged systems is that an estimated 20-30% of printed work is lost, forgotten, or binned without being read – think of all the times you’ve headed over to a printer to pick up your documents, only to have to fight your way through a dozen sheets waiting to be collected. For a high majority of mid-sized businesses, this adds up to a vast amount of paper wastage and, importantly, ink waste. This, in turn, means you’re spending more on ink than needed.

This is clearly a huge area in which there is potential to make significant savings. Smart, managed printing systems provide pull-print functionalities that enable documents to be either retrieved or not put out at all.

If you’re interested in finding out more about managed print services, then contact the experts at ASL today. We offer tailored printing solutions for a range of businesses, so get in touch to see how we can help you.


ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients



Andrew HoyleHow to cut costs on your printing
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The Benefits of Connectivity Solutions

It’s hard to imagine our daily lives without the internet. Almost every function, in every minute of every day, is made faster, easier and more efficient because of it. As vital as it is to our everyday lives – to our business it’s absolutely critical.

Your business can suffer irreparable damage with poor internet service. eCommerce, emails, website traffic, social media, file sharing – almost everything that your business does behind the scenes is reliant on it. Why would any business that understands the importance of high speed, reliable connectivity take a risk with their broadband solution?

Why should the internet traffic in your office block, your industrial estate, or even your whole town, have a potentially damaging affect on your business? At ASL, we believe it shouldn’t. The office upstairs streaming video shouldn’t mean that you can’t send files to your customers. It shouldn’t mean that your VoIP capabilities are reduced, or that your video calling quality suffers. Unreliable broadband is something that your business – and your customers – can’t tolerate.

Your broadband connectivity is crucial infrastructure for your business, and a fast, reliable service is essential to its continued success.

The dangers of connectivity problems

It’s estimated that up to 1.5 million UK businesses suffer a problem with their broadband once a week or more. That problem could be a temporary drop, a slowing down of speed due to ISP throttling, or an outage altogether. Whatever the problem, the ramifications for the business – and its customers – can be catastrophic. A missed order, a video conference aborted, a customer lost, or an opportunity wasted. Your business’s potential unfulfilled – and all because connectivity wasn’t taken seriously. However, the right connectivity solution can help you avoid these issues.

On average, it costs UK businesses over £900 for every single hour of internet outage. What can’t be quantified so easily is the reputation damage that the problems can cause. You want your customers to know that you can be relied upon, that you’re always there for them. But all of your hard work, the great staff you employ and processes you have in place are all worthless if your internet goes down. This is where a reliable and efficient connectivity solution really shines.

What connectivity solutions offer

Connectivity solutions can be tailored to your needs, your priorities and your budget. You need to consider what’s important to your business’s success when deciding on how to best facilitate that with your business’s broadband solutions. Do you need static IP addresses, to enable remote working or website hosting? What are your file transfer requirements? Think of the size of the presentations or even videos/audio files that are sent on a daily basis. Connection speed will be vital if you are (or if you plan on being) involved in video conferencing – a trend that’s rising exponentially as businesses try to cut costs and reduce environmental damage.

High speed, ultra-reliable broadband can make or break your business. It gets you closer to your customers, enables you to handle their enquiries and their complaints as quickly and efficiently as you would if they were right there in the room with you. And with the right connectivity, they may as well be.

Get in touch with ASL Group today to find out how we can help your business with connectivity solutions:


Andrew HoyleThe Benefits of Connectivity Solutions
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The benefits of photocopier lease

Photocopiers are an incredibly important piece of kit for any business. If your business’s demand for a photocopier isn’t that great or you are just starting up, deciding to lease a photocopier is an ideal way to avoid the initial investment that a straightforward purchase requires. Leasing is now an incredibly efficient way to access the crucial equipment that you need for the everyday running of your company and so there’s no end to the benefits of leasing a photocopier.



With a lease photocopier, you can benefit from only having to make small, fixed payments rather than being required to find a lump sum to pay for your equipment up front. If you are running a start-up or a business where copier usage is limited, leasing a machine can be much more cost-efficient for you than buying one. A regular, fixed payment allows you to budget much more effectively so you can focus on the more important tasks.

When you lease a photocopier, you can have much more control over exactly how much you pay each month than you would if you took out a finance agreement to buy the machine outright. A lease agreement gives you immediate access to the photocopier that you require whilst still enabling you to make payments that work for your business over a period that meets your needs.

Tax benefits

lease a photocopier

When you buy equipment outright, it is not always possible to deduct the entire purchase price as a business expense. A huge benefit of leasing office equipment, including photocopiers, is the tax benefits that you can enjoy because of the regular monthly payments. When you lease a photocopier, every payment that you make is considered a pre-tax business expense, meaning you can deduct the entire payment every time that you make it. This means that not only does leasing conserve your cash flow, it really can save your business money too!

Upgrading your technology

lease a photocopier

IT technology is not a business asset that tends to stand up to the test of time. The usability of IT assets tend to decline over time as newer, more efficient models are released. When you lease your equipment, you can benefit from being able to have more up to date photocopiers installed as required. As you won’t be purchasing the photocopier outright, this gives you more freedom to have access to the equipment you need when you need it. A business that owns all of their own equipment can only upgrade if they reinvest and dispose of the original equipment. When you lease a photocopier on a fixed contract, it is much easier to upgrade to a newer model or one that will support any changes in your business’s requirements.

Of course, purchasing a photocopier outright does offer its benefits too. To discuss whether your business would benefit from purchasing a photocopier outright or setting up a lease agreement, get in touch with ASL Group today:


Andrew HoyleThe benefits of photocopier lease
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The benefits of corporate mobile

Mobile phones are commonplace these days. In fact, you would struggle to find anyone over the age of 14 who doesn’t own one. Mobile phones are obviously useful for day-to-day communication of a personal nature, but they can also be highly beneficial for business use too. It is important though, to take care when taking out a corporate mobile contract, as you need to ensure you are getting the best deal. The last thing you want is to be wasting money needlessly.

If you run a business, it is definitely worthwhile investing in corporate mobile, for many different reasons.

Improve communication

One of the main reasons a business will invest in corporate mobile is for more effective communication throughout the company. We live in a time where many businesses are operating all over the world, which means better communication is vital. With business mobile, overall communication can be improved as staff can reach each other on the go, no matter where they may be.

Work remotely

Corporate mobile can also give employees the opportunity to work more flexibly, which can be an attractive incentive to join the business – and good for retention. As long as employees can take calls at home or when working elsewhere, they can still provide that vital customer service for your business, even if they can’t do much more.

Access emails

Another important benefit of corporate mobile is being able to use other forms of technology which feature on the mobile. For example, emails and the internet. If a client needs something urgently and there’s no one in the office, you can easily pick this up from your mobile, thus improving customer service levels. Most mobile phones have so many features these days that they are like your own personal office!

International use

If you or your employees are travelling throughout the world, mobile phones can be a much easier and more cost-effective way to communicate (as long as you are on the right tariff.) It can also be used to communicate with international clients, which can be great for improving customer service and maintaining strong business relationships.

Manage time

Mobile phones can be a useful way to manage your time more efficiently. You can easily keep track of all your important tasks via your mobile phone and ensure you keep to your schedule. You can manage your calendar on the go, increasing your customer service as a result. The more effectively you can manage your time, the greater your productivity, which is better overall for your business.

Increase knowledge

These days mobile phones are portals to a vast wealth of insight and information on the internet as well as personal or corporate files, so that if a client asks questions, you always have the information they need at your fingertips. Knowledge is power, especially in business, and mobile phones are the perfect way to ensure you always have the information that’s important, as and when you need it.

At ASL Group, we can provide your business with tailored mobile packages to help ensure you get the most cost-effective and reliable deal on your corporate mobile. We tailor our services to suit your individual business needs and as we don’t just work with one supplier, we have no bias, so you can be assured you will get the very best deal.

We can arrange for discounts on specific types of travel destinations if you travel regularly to one location, and we will constantly monitor your usage, to ensure you are on the best tariff to suit your business. If not, we can get this updated. Contact us today to find out more about how we can help with your corporate mobile packages.

ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients:


Andrew HoyleThe benefits of corporate mobile
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Is your business as efficient as it could be?

If you own a business, you’ll always be trying to progress and grow. However, if your business is inefficient, you may not be able to evolve as much as you’d like.

There are some simple steps you can take to efficiency within your business – bear in mind the following points can be customised according to your own particular business.


Begin with an efficiency assessment. Look at your competitors: what are they doing differently to you? Are they receiving more customers or profit?

Ask yourself these questions:

1. How can you improve your relationship with employees to ensure they are working to the best of their ability?

2. Is there a personal development plan in place for both yourself and your employees?

3. How can you improve time efficiency?

4. Is there anything standing in the way of achieving better results for your business?

5. Are you managing your team effectively?


Continually monitor your business‘ progress. If you are failing in one area, start identifying the key issues and plan to resolve them. Create a dashboard for employees to follow; this will not only improve their awareness of the issues, it will also help to promote a more efficient environment.


Communicating consistently with employees and customers mean quicker and more accurate responses and solutions. Failure to communicate efficiently results in you taking time to re-explain a company procedure or issue, which reinforces that the information isn’t clear or accessible for your employees.


Is your management software up to date? Do you even have management software? If your software is old or you’re lacking in a particular area, this could be a key reason why your business is inefficient. Automation can help you conquer your busy schedule and start to get ahead of the curve when it comes to your workload.


This may seem completely obvious, however organisation can be even more beneficial than the previous points. Mislaying an important document or failing to find the minutes from the last team meeting results in you becoming delayed and affects your business’ output. Again, ensure you talk with your employees and customers about the changes you are thinking of making to your business and ensure that everyone is on board with this process. This will allow for a more organised environment.

Personal development

You may see training and PD as a financial burden on your business, however, part of your business running correctly and smoothly comes down to employees completing the tasks required of them. Personal development comes in diverse forms – from training and experience to studying and future goals. Not only will some level of PD benefit your employees, but your business will also be positively affected. Personal development plans can ensure better communication, better techniques and improved skills, which, in the long run, will allow your business to run effectively and efficiently.

Automate tasks

Automating tasks not only saves employees time but it allows them to do tasks which are productive and more beneficial to the business. Monotonous tasks such as sending receipts to customers or sending out PAYE slips are time-consuming and can easily be solved by implanting automated processes.

Business efficiency review

Once your business has undertaken all the steps above to ensure productivity and progress, get feedback from employees and customers. You will be able to monitor what is working and what isn’t. This will not only allow for growth but it will also help strengthen the business. Efficiency is about making the best possible use of the resources, time and products you have available. Once efficiency has improved, costs can be reduced and your competitiveness increased.

ASL Group is a managed document solutions company, that streamlines and improves the print operations of its clients:


Andrew HoyleIs your business as efficient as it could be?
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